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Principal Machine Learning Engineer, Copilot

ClariBengaluru, IndiaHybrid, Onsite
Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?

About the Team


The Engineering Team at Clari is deeply committed to building an enterprise-grade platform that serves as the backbone for our customer's most critical business process - Revenue. With an unrelenting commitment to innovation, our mission is to craft the ultimate revenue intelligence platform for our customers. Rooted in Agile principles, we foster a culture of adaptability and efficiency across all our teams. If you're energized by the prospect of contributing to a dynamic environment that emphasizes collaboration, continuous improvement, and leveraging the forefront of technology to address customer needs, we would love to meet you.

About the Role


We’re looking for a Principal Engineer to lead the design and architecture of key ML engineering initiatives at Clari India. In this role, you’ll shape the future of our Conversational Intelligence and Activity Analytics products - delivering insights from both structured and unstructured data to drive revenue excellence. You ‘ll be response for India AI Charter and designing large-scale, high-performance systems used by some of the world’s top enterprise tech companies, including processing that data in real time to generate insights, using audio fingerprinting to differentiate between speakers, and leveraging large language models (LLMs) to extract meaning from conversations.

This is a high-impact, high-innovation role at the core of Clari’s mission.This is a hybrid position, which will require the ability to be onsite in our Bengaluru, India office as needed. Candidates must be based in India. 

Responsibilities


  • Optimize GenAI technologies, including transformers, embeddings, vector databases, and real-time retrieval-augmented generation (RAG) systems
  • Ensure reliability, observability, and scalability of production ML and GenAI workloads by implementing comprehensive monitoring, alerting, and continuous performance evaluation
  • Proactively research and investigate external products and technologies identifying emerging trends and revise software development best practices to take advantage of these
  • Partner with data engineering, product, infrastructure, and other stakeholder teams to align AI platform initiatives with broader company goals, infrastructure strategy, and innovation roadmap
  • Drive architecture discussions, design and code reviews and provide timely feedback
  • Implement and evolve critical components of our architecture 
  • Drive engineering excellence for the orgs in India and raise the bar on engineering metrics   
  • Contribute to hiring strong and diverse talent to strengthen the team
  • Implement robust CI/CD pipelines, Docker containerization, model registries, and experiment tracking to support reproducibility, scalability, and governance in ML and GenAI 
  • Contribute actively to internal documentation, onboarding, and training programs, promoting platform adoption and continuous improvement

Qualifications


  • 13+ years of professional server development experience using Java, Python and other similar object-oriented languages
  • Experience in building AI applications and architectures 
  • Experience with modern AI tools, AnyScale, LLM Orchestrators and Architectures Experience with ML frameworks (TensorFlow, PyTorch), infrastructure tooling (MLflow, Kubeflow, Airflow, Ray), and popular APIs (Hugging Face, OpenAI, LangChain), managed ML services (e.g., Vertex AI, SageMaker)
  • Experience with generative AI technologies: transformers, embeddings, prompt engineering strategies, fine-tuning vs. prompt-tuning, vector databases, and retrieval-augmented generation (RAG) systems
  • Proven track record of developing applications for performance and scale that are widely used

Perks and Benefits @ Clari


  • Flexible working hours and hybrid work opportunities
  • Life and accidental coverage
  • Mental health support provided by Silver Oak Health
  • Pre-IPO stock options
  • Well-being and professional development stipends
  • 100% paid parental leave
  • Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
  • Focus on culture: Charitable giving match, plus in-person and virtual events

#LI-HybridYou’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!At Clari, we are excited to welcome talented individuals to our growing team.

We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you.Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site. Apply for this job

Life at Clari

Selling is hard. Clari makes it easier. As a team, we're obsessed with creating software that sales people love to use. We apply Artificial Intelligence (AI) to solve some of the biggest challenges they face in navigating the critical Opportunity-to-Close (OTC) process. We know sales and obsess over how to apply data science and prescriptive insights to make sales teams more productive and successful. Clari was named #40 in Growjo's Top Silicon Valley Startups in 2021. In short, the single largest opportunity for sales organizations to transform their effectiveness lies in how they execute the critical OTC process. Industry leading companies like Box, Juniper Networks, Symantec, Palo Alto Networks, and Hewlett Packard Enterprise use Clari to drive forecast accuracy and show their sales teams where to focus to close more business, faster. Powered by AI, the Clari platform gives execs confidence in the forecast, makes sales managers better coaches, and puts sales reps in position to crush their numbers every quarter.
Thrive Here & What We Value- Remote-first with opportunities to work and celebrate in person- Charitable giving match, plus in-person and virtual events- Customer value focus- Nurturing and inclusive environment for meaningful work- Agile shop practicing Scrum across teams- Empowered development and collaboration towards Clari's vision- 100% paid parental leave, fertility, and family planning support by Maven- Discretionary time off, monthly 'take a break' days, Focus Fridays- Competitive wages with fairness and equity- Inclusive environment free from discrimination

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