FinQuery stands at the forefront of accounting automation, driven by a deep specialty in contract-driven accounting. Our AI-enabled platform transforms how controllers and finance teams operate, seamlessly managing and accounting for the complex financial contracts—like leases, prepaids, and accruals—that are the backbone of modern business. We are not just a software provider; we are the unified subledger that eliminates time-intensive, error-prone technical accounting workflows, ensuring financial reports are accurate and empowering our customers to focus on strategic, high-value tasks.
FinQuery is the global leader in lease accounting (as recognized on G2.com) and serve more than 8,500 customers worldwide. Our growth trajectory has been consistently validated by the Inc 5000, which has recognized us as one of the fastest-growing private companies for five consecutive years.
Solve the Problems That Matter Most
We are looking for an Implementation Coordinator to join our Professional Services team. This role is responsible for getting clients onboarded and adopting the FinQuery application after the purchase order is signed. Implementation Coordinators will walk clients through FinQuery’s on-boarding process, ensure that the project timeline is adhered to, and be a focal point for information flowing to and from the client. As the point of contact during on-boarding, this role is critical in ensuring that clients have a great first impression of our application and can start utilizing it as quickly as possible.
How You'll Make an Impact:
- Manage customer-facing project services
- Coordinate with Sales, Professional Services and Customer Solutions to onboard multiple clients simultaneously accurately and efficiently
- Engage with Engineering to resolve issues that arise in implementation and communicate product updates to the client
- Initiate, plan and design project timelines based on client specifics and the availability of internal resources
- Comply with department standards in accordance with SOC regulations, especially as it relates to confidential document management
- Support development of business cases with the customer team, including solutions estimates
- Communicate project status and milestones to the client in a consistent and effective manner
- Manage customer relationships as well as the project team and internal experts
- Coordinate with Professional Services team to input client data into the application and train clients on how to use the software
- Use Salesforce and Monday to track project milestones and client interactions
- Provides customer focused interaction ensuring timely response and effective follow-up on client and/or internal requests and/or issues.
- Ensure client satisfaction and product/service adoption
- Conduct all business in accordance with FinQuery policies and procedures
- All other duties as assigned
The Expertise You'll Bring:
- Strong written and verbal communication skills
- Must have strong organizational skills and be detail oriented.
- Project management experience preferred
- Developing experience with Salesforce, MS Office, and G-Suite
- Demonstrated customer service skills
Bonus Points If You Have:
- 1-2 years of client facing experience preferred
- 1-2 years of experience of working with a high growth or SaaS company
- 4-year college degree or equivalent experience
$52,631 - $81,462 a yearThe base pay range for this position is $52,631-81,462.
Please note
: The final salary for this position will be determined in FinQuery’s sole discretion consistent with applicable law, and based on a variety of factors, including, but not limited to, the applicant’s skills, qualifications for the role, job-related knowledge, work experience, and FinQuery’s business and other operational considerations.
Benefits
For Your Growth & Career:
Annual employee development program stipend of $2,000 for each employee Mentorship program (available immediately)Sabbatical program (4 weeks after 5 years of service) Advancement opportunities based on results, not politics
For Your Financial Well-being:
401(k) plan with employer matchingSigning stipend for a work-from-home setup
For Your Health & Wellness:
Great health benefits with multiple plan option Flexible PTO (including 11 holidays and your birthday off)Free gym membership at our office (Atlanta HQ)Casual dress environment (when in office)Catered lunches every Tuesday & Thursday (when in office)
For Your Family & Life:
Parental Leave BenefitsFertility/Adoption Assistance Annual tutoring stipend for your children
About Us
FinQuery is an AI-powered contract management and accounting automation company trusted by over 8,000 organizations worldwide. Serving public, private, and government entities, we specialize in automating the accounting for an organization's largest areas of spend—including leases, prepaids, and accruals.Our intelligent platform abstracts and consolidates source documents to provide a complete system of record. This is what sets us apart: we are the only provider offering this unified view, giving our customers the insight needed to control costs, ensure compliance, and solve the problems that matter most.FinQuery is an equal opportunity employer to all persons, free from restrictions and prejudice based upon race, color, creed, religion, sex, domestic relationship status, parental status, family status, sexual orientation, national origin, gender identity, age, and disability status.
FinQuery maintains a drug-free workplace.Apply for this job
