Systems Engineer at Kaleris

Job Description:

Job Summary
The Systems Engineer is responsible for supporting and maintaining the company’s end-user computing environment. This includes installing, configuring, and troubleshooting desktops, laptops, printers, and related systems while ensuring compliance with IT standards and security policies. The role provides Tier 1 and Tier 2 technical support to users and collaborates with network and systems teams to ensure stable and secure operations.Key Responsibilities
Install, configure, and support desktops, laptops, printers, and other end-user devices.
Perform software installations, updates, and patch management across user systems.
Troubleshoot hardware and software issues for on-site and remote users.
Manage user accounts, permissions, and policies through Active Directory and Office 365.
Assist in deploying standard desktop images and maintaining compliance with IT policies.
Ensure endpoint security through antivirus, encryption, and update compliance.
Provide Tier 1 and Tier 2 support for user incidents and escalate complex issues as needed.
Maintain accurate asset inventory and ensure proper tracking of IT equipment.
Collaborate with network and systems teams to resolve connectivity and performance issues.
Support onboarding and offboarding processes, including hardware setup and access provisioning.

Qualifications

2–4 years of IT or systems support experience.Strong knowledge of Windows operating systems and Microsoft Office 365.Hands-on experience with Active Directory administration.Familiarity with endpoint management and patching tools.Understanding of basic networking concepts (DNS, DHCP, VPN, Wi-Fi).Excellent troubleshooting and communication skills.Certifications such as CompTIA A+, Network+, or Microsoft-related credentials preferred.Kaleris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Life at Kaleris

The largest companies in the world rely on Kaleris software solutions to gain real-time visibility into transportation and yard operations, manage and maintain transportation assets, and automate and optimize inventory orchestration throughout the supply chain. Kaleris combines best-of-breed multimodal transportation management (TMS) and yard management (YMS) capabilities with real-time visibility, accessorial charges management, electronic documentation (eBOL/ePOD), transload management, MRO, enterprise analytics, and a multitude of other functionalities under one roof to solve multiple execution challenges for supply chain teams.

Thrive Here & What We Value

Equalopportunity employer that values diversity

No discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Passionate about turning data into actionable insights and collaborating with clients globally

Willing to travel 25% of the time to customer sites around the globe

Competitive compensation package

Paid Leave (Vacation, Parental, Volunteering time off)

Flexible Work Policy

Insurance Coverage

Tuition Reimbursement

Career growth and mentorship opportunities

Equalopportunity employer that values diversity at Kaleris

Systems Engineer

Job Description:

Qualifications

Life at Kaleris

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