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Sr. Analytics Engineer

PendoOnsite

Job Summary:


We are seeking a highly motivated and skilled Sr. Analytics Engineer to join our growing Data Analytics team. In this role, you will be instrumental in building and maintaining our data infrastructure, ensuring the delivery of clean, consistent, and actionable data to support critical business decisions. You will work closely with stakeholders across analytics, data science, and other departments to develop and optimize data models, pipelines, and dashboards.

Responsibilities (what you’ll do):


  • Design, develop, and optimize data models and analytics solutions to support reporting and advanced analytics.
  • Create data tools for analytics and data scientist team members that assist them in building and optimizing the business and our product.
  • Develop and maintain interactive and insightful dashboards.
  • Support machine learning operations by providing reliable data infrastructure.
  • Quickly identify and address errors or issues in queries and data models as well as data pipelines.
  • Collaborate proficiently with stakeholders in analytics, data science, and cross-functional teams to deliver clean and consistent data.

Required Skills and Qualifications:


  • BS in a relevant field (e.g., Computer Science, Data Science, Statistics).
  • 3+ years of experience in a similar data role (e.g., Analytics Engineer, Data Engineer).
  • Deep proficiency in SQL and designing data models.
  • Experience with Looker or a similar business intelligence (BI) tool.
  • Experience with modern cloud data platforms (Bigquery, Snowflake, Databricks, etc.).
  • Well-developed business acumen and ability to align data solutions with business objectives

Preferred Skills and Qualifications:


  • Experience with DBT (Data Build Tool).
  • Proficiency in Python.
  • Experience with Airflow or other workflow orchestration tools.
  • Experience deploying and maintaining data science models.
  • Knowledge of feature engineering and machine learning pipelines.
  • Google Cloud Platform experience preferred

Pendo Description:


Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo's future.

Our culture is passionate, dynamic, and fun.

EEOC


We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility


Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation


Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.The expected salary range for this role to be performed in North Carolina is $110,000 - $125,000.Individual pay rate decisions, including offers made within and over the expected salary range, are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.

Life at Pendo

Pendo is a product cloud that provides user insight, user guidance and user communication for digital product teams. We help product teams deliver software users love. With Pendo, these product teams can understand product usage, collect feedback, measure NPS, onboard users, and announce new features in appall without requiring engineering resources. Founded in 2013 in the heart of Raleigh and backed by Battery Ventures, Spark Capital and Meritech Capital, Pendo has raised $56 million and counts nearly 600 customers, including Zendesk, LexisNexis, Coupa, Gainsight, BMC, and Sprinklr. In 2017, Pendo was named a Top 50 Startup by LinkedIn. In 2018, the company was named a Best Workplace by Inc. Magazine. Pendo tracks 1.5 billion user actions a day, and improves the product experience for 80 million users every month. Pendo is also the producer of ProductCraft, a destination editorial site with insights by and for product leaders; and Pendomonium, a premier product conference. For more information, visit: www.pendo.io.
Thrive Here & What We Value1. Fast-growing, dynamic startup2. Improving society's experience with diverse technologies3. Collaboration and diversity-driven work culture4. Equal Opportunity Employer (EEOC) for applicants with disabilities5. Inclusive environment fostering personal and professional growth6. Competitive salary ranges, benefits, and reward opportunities7. Team sales mentality and strong customer relationships8. Metrics-driven approach with cross-functional teams9. Support from top institutions like Battery Ventures, Salesforce Ventures, Spark Capital, Meritech10. Hybrid work policy with wellness stipends and paid parental leave

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