This is an important role in our Client Success team. The role will principally deliver insights and actionable recommendations around advertisers’ media activity, and a wide range of ad hoc and ongoing consultancy projects.
This role would suit someone with 1-2 years of experience in the media industry
- Deliver value-add advice to your clients across a variety of media channels. Ensure deliverables meet quality standards and client expectations. Will present confidently to clients
- Provide answers to the “So what?” and “Why?” questions that clients may ask
- Help to deliver a range of additional consultative work and local specific solutions to clients (e.g. client training; pre-flight campaign support; media agency pitch management)
- Stay updated regarding the competitive marketplace of the client and the media industry overall
- Day-to-day cooperation and interaction with clients and their agencies. Support Activation, where required, in accessing data, briefing out work and managing status of projects
- Contribution to the upkeep of databases and methodology/ product changes
- Be integral to a positive cultural environment and strong collaboration within the Client Success team
You are an expert media practitioner with c. 1-2 years relevant experience and working knowledge in media. You bring:
- Good media knowledge
- Will be analytically minded with a passion for data driven analysis
- Enthusiasm to progress through the ranks, be passionate and ambitious
- Good interpersonal skills enabling you to build positive internal and external stakeholder relationships
Measures of Success
- Client satisfaction and retention
- Sharing of best practice
- Billability and productivity
What We Offer
We are a fast-growing global company offering a variety of opportunities to develop your skillset and career. Our team environment is fun, open, and supportive, welcoming individuals who are inquisitive, eager to learn, and passionate about technology, operational processes, and team structures.
We provide:
- A competitive salary and benefits package.
- Hybrid working options (home and office flexibility).
- Generous annual leave, including an extra day off for your birthday.
- A strong company focus on well-being and work-life balance, including flexible working, mental health support, and regular health and wellness initiatives.
- The rare opportunity to engage with some of the world’s leading brands at the highest level, allowing you to contribute to meaningful conversations that shape the industry.
