Senior Consultant

The Senior Consultant will be expected to become a media expert both externally (to our clients and broader industry partners) and internally (to our team members) over time, but must already have a firm understanding / working knowledge of media. This is not a graduate entry level role.The Senior Consultant will work with other Client Success specialists as part of a team running a set of clients and acquiring new clients. It is assumed that you will, at the appropriate time, assume leadership of an agreed cohort of clients. The Senior Consultant may also have pastoral and developmental responsibilities for any junior members of the team.

·       Deliver best-in-class, value-add advice to your clients across a variety of media channels. Ensure deliverables meet quality standards and client expectations·       Craft the narrative for the client presentation, using data to provide the storytelling·       Provide answers to the “So what?” and “Why?” questions that clients may ask·       Become a superuser of internal reporting platforms to lead the delivery and presentation of high-quality storytelling·       Help to deliver a range of additional consultative work and local specific solutions to clients (e.g.

client training; pre-flight campaign support; media agency pitch management)·       Stay updated regarding the competitive marketplace of the client and the media industry overall

·       Support profitable revenue growth across an agreed set of clients and maintaining/ building client stakeholder relationships·       Acquire and maintain a full understanding of Ebiquity’s product and solutions suite·       Help in the cross-sell of other Ebiquity disciplines such as Marketing Effectiveness and Contract Compliance service lines·       Support in the prospecting and identification of new business, responding to RFPs, writing proposals and pitches·       Project manage client deliverables to time and budget.

Will require the understanding of Asana software·       Support senior members with management tasks such as monitoring team performance, project progress, and key performance indicators to identify areas for improvement

·       Foster a positive cultural environment and strong collaboration within the Client Success team·       Build strong internal relationships e.g. with specialism stakeholders and functional services stakeholders·       Be a role model for more junior team members. Actively support in their development via coaching and mentoringYou are an expert media practitioner with at least 4 years relevant experience and fully conversant in all media. You bring: ·       Good media knowledge·       Strong knowledge of the local media market·       Good track record of client delivery and at least meeting client expectations·       Ability to have difficult conversations with the agencies around Ebiquity’s deliverables ·       Clear communication skills ·       Agility and flexibility to keep all internal stakeholders aware of what is happening on the accounts.·       Ability to navigate through some of the client’s internal politics and ways of working

·       Client revenue and growth·       Client satisfaction and retention·       Retention of high performing team members·       Billability and productivity (of Director team member plus direct reports)

We are a fast-growing global company offering a variety of opportunities to develop your skillset and career. Our team environment is fun, open, and supportive, welcoming individuals who are inquisitive, eager to learn, and passionate about technology, operational processes, and team structures.