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Operations Manager

WayflyerNorth Carolina, United StatesRemote, Onsite

📝  Company Mission


Our mission is to give the world access to the best products by empowering great brands to reach their growth potential.

💼 About Wayflyer


Today's consumer brands need a capital provider that keeps pace with their growth ambitions. Traditional financing options are slow, cumbersome and often out of reach. That's why we built Wayflyer.Our unique technology allows us to assess businesses in minutes, generate financing offers that reflect their growth potential and send funds in as little as 24 hours.Since launching in April 2020, we've deployed over $4.5bn to thousands of brands worldwide, backed by Tier 1 banks like J.P. Morgan. We've become a trusted financing partner for some amazing brands, like True Classic, Little Words Project and Kekoa Foods.Teams at Wayflyer are truly cross-functional.

You'll be collaborating with ambitious colleagues from around the world - all striving to deliver on a huge opportunity. Check out this video to hear directly from them.

💛  Culture & Values at Wayflyer


At Wayflyer, we value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. To learn more, please visit our website.

🚀  Your Role at a Glance: The key ways you'll bring value to the team:


  • Drive operational excellence: You'll identify, prioritise and solve problems, inefficiencies and opportunities in how teams work and collaborate. You'll aim to constantly improve processes and scale & automate the solutions.
  • Cross-functional collaboration & project management: You'll drive cross-functional projects and engage with other teams such as underwriting, product & engineering, sales, legal and people globally to improve our efficiency and effectiveness. You'll coordinate and communicate strategy to align priorities across Wayflyer.
  • Data analytics & problem solving: Use self-sourced data to define, understand and solve problems. Understand the root causes, propose solutions, derive insights, drive decisions, implement solutions and measure results based on KPIs you will contribute to set.
  • Automate as much as you want (and you can): You will be empowered to scope, develop and launch clever automations that scale throughout the business. Choose your tool or language, we like them all! For example, we use PipeDream, Jira, Hubspot, Hightouch and many other tools.
  • Improving customer experience for smaller customers: automating our customer journey and building scalable solutions for customer problems

🔨  What Makes You a Great Fit:


  • You have 3 to 5 years of relevant work experience - ideally at a fast-paced startup or scale-up
  • Previous experience with workflow automations (e.g Jira/Hubspot) is a must
  • You're a self starter. You identify problems proactively and work to solve them.
  • Commercially and quantitatively inclined with a hands-on, problem-solving approach
  • First-principle thinker, skilled at simplifying complex organisational issues
  • You have proven experience gathering, interpreting and presenting data and have the ability to translate quantitative findings into action plans.
  • Hands-on experience with SQL is a must
  • Previous experience collaborating with cross-functional teams across an organisation, gathering requirements to develop and deliver custom solutions and automations
  • Knowledge of Python is a plus

🤝  What to Expect After You Apply


You can expect to hear from a member of our Talent Acquisition team soon. If we believe you're a good fit, the first step will be a conversation with a recruiter who will guide you through the next stages of the process. The full interview process, which includes meeting the Hiring Manager and completing a case study or interview loop, typically takes approximately four to six weeks.

🏖️ The Perks of Being at Wayflyer


🌴 Time Off That Matters


Recharge with 25 days of paid annual leave, plus public holidays.

🧘 Your Wellbeing


Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.

🫀 Comprehensive Health & Protection


Stay covered with private healthcare, life insurance, and critical illness cover.

👵 Secure Your Future with Our Pension Plan


Our pension plan helps you build a strong foundation for tomorrow, starting today.

🍼 Family-First Policies


We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.

💰 Share in Our Success


With our equity scheme, you're not just an employee; you're a stakeholder in our journey.

🌴 Work From Abroad!


Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.

📍Global Offices and Working Policy


🇮🇪 Dublin, Our Buzzing HQ


Our headquarters operates a hybrid model. The number of in-office days depends on your team, but the majority of teams and our SLT are typically in 3-4 days per week, giving you valuable exposure to senior leadership.

🇬🇧 London, One Big Family


Home to around 30 employees, our brand-new London office also runs on a hybrid model. You’ll often find our CEO working alongside the team with regular visits.

🇦🇺 Sydney, Small but Mighty


Our close-knit Sydney office has around 20 employees and follows a flexible hybrid model, fostering strong collaboration.

🇺🇸 Atlanta, New York & Charlotte, Stateside Collaboration


Each of our US offices has 8-10 employees and operates with a flexible hybrid approach, blending in-person connection with remote freedom.

🌍 Remote, Across the US & Europe


The majority of our Tech org works remotely across the UK and Europe, coming together throughout the year for off-sites, company kick off and technical kick off. We also have a growing number of remote team members across the US.

💡 How We Handle Your Personal Data


By submitting your application, you acknowledge that Wayflyer Limited will process your personal data for the purpose of evaluating your suitability for the role. Such processing is based on the need to take steps prior to entering into a potential employment agreement. To learn more about how we handle your personal data, you can contact our privacy team at privacy@wayflyer.com or review our privacy notice at https://wayflyer.com/privacy-notice.

#LI-Hybrid


Life at Wayflyer

Thrive Here & What We ValueValue being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. | Promote Wayflyer as an employer of choice within the tech community, highlighting our culture, values, and growth journey.</s> | Comprehensive health & protection | Family-first policies | Share in our success with our equity scheme | Work from abroad policy | Global offices and working policy</s> | 1. Value being sound people, excellent operators, and ambitious overachievers. | 2. Collaborating with ambitious colleagues from around the world all striving to deliver on a huge opportunity. | 3. Access support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG. | 4. Comprehensive Health & Protection. | 5. Share in Our Success with our equity scheme. | 6. Work From Abroad! Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year. | 7. Global Offices and Working Policy.</s> | Sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results.</s> | Sound people, excellent operators, and ambitious overachievers working together with integrity, creativity, and bold optimism to deliver exceptional results. | Valuing being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results.</s> | 1. Sound People | 2. Excellent Operators | 3. Ambitious Overachievers | 4. Integrity | 5. Bold Optimism | 6. Creativity | 7. Exceptional Results</s> | Secure Your Future with Our Pension Plan | 1. Emphasis on worklife balance with remote work options | 2. Employee assistance programme | 3. Private healthcare, life and critical illness cover | 4. Pension plan | 5. Generous parental and adoptive leave policies | 6. Equity scheme for employees to share in the company's success.</s> | 1. Value being sound people, excellent operators, and ambitious overachievers, working together with integrity, creativity, and bold optimism to deliver exceptional results. | 2. Comprehensive Health & Protection: Stay covered with private healthcare, life insurance, and critical illness cover. | 3. FamilyFirst Policies: Offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers. | 4. Share in Our Success: With our equity scheme, you're not just an employee; you're a stakeholder in our journey. | 5. Work From Abroad!: Enjoy the freedom to work remotely from anywhere in the world for up to 60 calendar days a year.</s> | Sound people, excellent operators, and ambitious overachievers working together with integrity, creativity, and bold optimism to deliver exceptional results.</s> | Value being sound people, excellent operators, and ambitious overachievers working together with integrity, creativity, and bold optimism to deliver exceptional results. | Provide comprehensive health & protection, including private healthcare, life insurance, and critical illness cover. | Have a pension plan that helps build a strong foundation for tomorrow, starting today. | Offer time off that matters with 25 days of paid annual leave, plus public holidays. | Encourage work from abroad with the freedom to work remotely from anywhere in the world for up to 60 calendar days a year. | Operate hybrid models in their offices, blending in-person connection with remote freedom.</s> | 2. Offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers. | 3. Provide support and resources to support your wellbeing, including our Wellbeing @ Wayflyer ERG.</s> | Emphasizing technical excellence through mentorship and coaching | Fostering cross-team collaboration and knowledge sharing | Offering comprehensive health & protection, including private healthcare, life insurance, and critical illness cover | Providing generous parental and adoptive leave policies | Encouraging work-life balance with flexible hybrid models for remote work | Valuing sound people, excellent operators, and ambitious overachievers working together with integrity, creativity, and bold optimism to deliver exceptional results.</s> | 1. Fastest Growing Tech Company | 2. FamilyFirst Policies | 3. Comprehensive Health & Protection | 4. Share in Our Success with Equity Scheme | 5. Work From Abroad and Global Offices</s> | Emphasizes Collaboration and Cross-functional Teamwork | Values Diverse, Equal, Inclusive, and Belonging Work Environment | Encourages Personal and Professional Growth</s> | 1. Value being sound people, excellent operators, and ambitious overachievers working together with integrity, creativity, and bold optimism to deliver exceptional results. | 3. Comprehensive Health & Protection, including private healthcare, life insurance, and critical illness cover. | 4. Share in Our Success with our equity scheme, you're not just an employee; you're a stakeholder in our journey.</s> | Time Off That Matters: Recharge with 25 days of paid annual leave, plus public holidays. | Family-First Policies: We offer generous parental and adoptive leave, including 6 months of paid leave for Primary Caregivers and 3 months of paid leave for Secondary Caregivers.

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