About Viz.ai
Viz.ai is the pioneer in the use of AI algorithms and machine learning to increase the speed of diagnosis and care across 1,800+ hospitals and health systems in the U.S. and Europe. The AI-powered Viz.ai OneTM is an intelligent care coordination solution that identifies more patients with a suspected disease, informs critical decisions at the point of care, and optimizes care pathways and helps improve outcomes. Backed by real-world clinical evidence, Viz.ai One delivers significant value to patients, providers, and pharmaceutical and medical device companies.
For more information visit Viz.ai.We are growing and are looking for a Senior System Engineer to join our mission to increase access to life-saving treatments.
The Role:
- Design, implement, and maintain our cloud-based IT systems and services.
- Manage and optimize Google Workspace, Okta, Atlassian tools (Jira, Confluence), and Salesforce integrations and all other company systems.
- Support identity and access management (IAM) policies using Okta and SSO strategies, including AWS SSO.
- Automate routine IT tasks and workflows (onboarding/offboarding, integrations, tickets, etc).
- Monitor system performance, metrics and recommending improvements as needed.
- Provide tier 2/3 support for escalated technical issues.
- Document system designs, processes, and best practices.
- Own and manage the patching and update lifecycle for operating systems, applications, and SaaS tools to ensure systems remain stable, secure, and up-to-date.
- Schedule and coordinate regular system maintenance for Mac and Win, minimizing downtime and user disruption while keeping devices updated and secured.
- Oversee endpoint management and configuration (via MDM), ensuring consistency across user devices and compliance with company standards.
- Support the implementation and ongoing operations of the company’s Zero Trust model, including device posture checks, identity-based access.
- Treat AI as a core part of your workflow, using tools like ChatGPT to enhance productivity and output.
- Champion Viz values in every aspect — "Patients First," "I'm Accountable," "Kindness Wins," "Quality Squared," and "Time is Brain."
What you will love about working at Viz.ai:
- Seeing your work translated to #'s of lives saved
- You have experience delivering mission-critical, real-world systems
- You love Interacting with great people who are open and fun to hang out with
- Working with world-class people, who have previously taken startups from start to exit - this may be the place for you!
Requirements:
- 5+ years of experience in IT systems or technical support roles.
- Strong hands-on experience with Google Workspace, Okta, AWS SSO, Atlassian, Salesforce integrations, etc.
- Proficient in managing macOS and Windows devices using MDM tools.
- Solid understanding of IAM, patch management, and Zero Trust security models.
- Experience automating IT workflows (onboarding/offboarding, ticketing, etc.).
- Skilled in troubleshooting tier 2/3 technical issues and system monitoring.
- Strong documentation habits and communication skills.
- Proactive, detail-oriented, and comfortable in a fast-paced, cross-functional environment.
Location: We are located in San Francisco and Tel Aviv. This position is based in Tel Aviv.Our office in Tel-Aviv is located in Menachem Begin 150, within walking distance of Arlozorov and Ha'Shalom train stations.Related Links:https://www.viz.ai/mediahttps://www.fastcompany.com/most-innovative-companies/2019/sectors/biotechhttps://www.calcalist.co.il/internet/articles/0,7340,L-3899610,00.htmlhttps://www.geektime.co.il/viz-ai-raises-71m-in-c-round/themarker.com/technation/.premium-1.9624267https://www.businesswire.com/news/home/20191023005322/en/Viz.ai-Raises-50-Million-Series-Bring-AIhttps://www.globes.co.il/news/article.aspx?did=1001304340https://www.themarker.com/technation/1.8019503#LI-GH1#LI-Hybrid
