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Transaction Management Analyst

Deephaven MortgageCharlotte, North Carolina, United StatesOnsite

Why Deephaven Mortgage?


Deephaven Mortgage has been a pioneer and leader in non-QM since our origin in 2012. Our longevity and strength in the non-QM space has allowed a significant number of borrowers to achieve homeownership who otherwise would not have under traditional requirements. Deephaven champions mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason they cannot qualify for a traditional loan.We continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing through lending ingenuity that is supported by common-sense underwriting. Deephaven is comprised of two lending platforms.

Our wholesale channel offers loans through a network of over 1,000 independent mortgage brokers. Our correspondent channel buys loans from over 200 correspondent partners.Deephaven’s headquarters are in Charlotte, North Carolina. To learn more about our innovative loan solutions please visitwww.deephavenmortgage.comor email us at

info@deephavenmortgage.com. 


Job Overview


We are seeking a highly motivated Transaction Management Analyst to join the Transaction Management team at Deephaven Mortgage. The Transaction Management Analyst will participate in the loan delivery process providing a heightened focus on developing automated solutions to optimize processes and increase efficiencies while ensuring accuracy, completeness, and quality of assets being delivered. As a Transaction Management Analyst, you will need to work in our office located in the Ballantyne area of Charlotte.

What You’ll Do


  • Work with internal and external stakeholders to optimize the loan delivery process and automate manual processes to increase efficiency and accuracy
  • Ensure all loans are delivered timely and accurately to our investors
  • Develop and implement automated solutions to optimize loan delivery process and reduce errors
  • Collaborate with various teams to identify, document, and prioritize business requirements for process improvements and system enhancements
  • Monitor key performance indicators (KPIs) and provide regular reports to management
  • Conduct analysis and evaluate data to identify trends and patterns
  • Continuously evaluate the effectiveness of the loan delivery process and suggest improvements as needed
  • This role is NOT REMOTE and you must live in the Charlotte area to work in office

What We Need


  • Bachelor's degree or 2-4 years of experience in mortgage related industry
  • 1-3 years experience in financial operations analysis
  • Experience with loan delivery process and automated solutions
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a team environment and manage multiple projects/priorities
  • Excellent written and verbal communication skills
  • Ability to work under tight deadlines and handle pressure with professionalism
  • Proficient in Microsoft Office products, particularly Excel (Power Query, Advanced Formulas, Macros, Pivot Tables)

You Are Someone Who


  • Is familiar with non-QM loan products and processes
  • Has experience with Encompass and other mortgage loan origination systems
  • Has knowledge of loan servicing and investor reporting
  • Is experienced with project management and process improvement methodologies
  • Can leverage Database Management Systems and Business Intelligence Tools such as PowerBI
  • Possesses a strong attention to detail
  • Is able to learn quickly and adapt to changing business needs
  • Maintains a positive attitude and willingness to work collaboratively with others

Our Perks


Time to Recharge – Unlimited Responsible Time Off (RTO)Future Finance Focused – Generous employer-matched 401(k) planCommunity Connect– Philanthropy Committee that creates charitable initiativesHealth from Day One – Comprehensive health insurance starting on day one of employmentFamily Matters – Competitive maternity and paternity leaveCulture & Celebrations – Culture Committee with team-building events and celebrationsIdeas Welcome – Encouraging thought leadership and innovationGuidance & Growth – Mentorship opportunities for career developmentPerk Up – Exclusive discounts on travel, tech, pets, legal, and more


Privacy Policy

Life at Deephaven Mortgage

Deephaven Mortgage purchases and originates non-agency residential mortgage loans in partnership with mortgage originators. Our mission is to provide private-capital market liquidity for responsible, new, alternative residential mortgage products made to borrowers who are unable to obtain a traditional government-financed mortgage.   We partner with originators who share our vision for rebuilding the non-government mortgage market: making common sense driven underwriting decisions centered around a borrower's ability-to-repay. Deephaven Mortgage® LLC. All rights reserved. This material is intended solely for the use of licensed mortgage professionals. Distribution to consumers is strictly prohibited. Program and rates are subject to change without notice. Not available in all states. Terms subject to qualification. NMLS #958425 Disclosures & Licenses: https://deephavenmortgage.com/wp-content/uploads/2017/10/Disclosures-and-Licenses-002.pdf NMLS Consumer Access: http://nmlsconsumeraccess.org/
Thrive Here & What We Value1. Collaborative environment2. Positive company image3. Embracing change and innovation4. Promoting company values while providing optimal customer service5. Responsible Time Off6. Championing independent borrowers who are unable to qualify for traditional loans7. Ingenuity and commonsense underwriting to continuously innovate new mortgage products and programs8. Network of 1,000+ independent mortgage brokers and buying loans from more than 200+ correspondent partners9. Headquartered in Charlotte, North Carolina and owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance, and corporate debt

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