Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?
About the Team
The Customer Solutions team works directly with our customers across the entire customer journey, from the initial discovery process through implementation to renewal and expansion. Our team comprises product, process, and strategy experts, including sales engineering, professional services, customer success, digital success, and customer support.
About the Role
As a Professional Services Solutions Consultant, you'll be the primary person to implement our product and to ensure that our customers are getting value after going live. You will use your expertise and experience to provide best practices to the customer while helping them solve their challenges. The ideal candidate is curious, consultative, well organized, articulate, and excited about working in a fast-paced environment.This is a hybrid position, which will require the ability to be onsite in our Kraków, Poland office as needed.
Candidates must be based in Poland.
Responsibilities
- Work with new customers to understand their environment and their aspiration to optimize revenue operations and then gather relevant requirements
- Discuss revenue operations strategy, provide best practices, and guide customers in operationalizing the Clari platform within their company
- Translate requirements into standard use cases, configure the platform, confirm the solution with key influencers and executives, develop enablement plan, rollout Clari across their organization, and assist the customer in operationalizing and gaining value
- Develop & maintain relationships with key customer champions, including VP Sales Operations/Revenue Operations, VP Sales, CRO, as well as other executives and leadership
- Collaborate with customer and company thought leaders on best practices and extended capabilities
- Proactively engage clients to drive product adoption and optimal product experiences
- Ensure the customer will be a positive reference to other customers/prospects
- Facilitate a smooth handoff to the Customer Success & Support teams
- Build strong cross-functional relationships, working with Sales, Customer Success, and Support
- Share your product expertise with the Product and Engineering teams to drive improvements and contribute to the roadmap
Qualifications
- 5+ years relevant experience including functional, technical, project management, strategy, change management, and integration capabilities; sales operations/revenue operations experience preferred
- SFDC Certified Administrator or similar level of skill/experience required; must be proficient with Salesforce administration, such as creating fields and formulas, building custom objects, updating role hierarchy, workflows, validation rules, configuring territories, and forecasting
- Successful track record implementing transformational SaaS applications into complex mid-market to enterprise environments with leading best practices and thought leadership
- Exceptional client-facing skills with a track record of building trusted relationships and driving customer success in mid-market to enterprise environments
- Proven expertise in project management, including leading complex, multi-stakeholder implementations from initiation to completion
- Strong technical acumen with the ability to understand client requirements, translate them into solutions, and work effectively with cross-functional teams including Customer Success, Sales, Product Management, and Engineering
- Manage a portfolio of projects in Clari’s Enterprise segment, specifically Customers in the US Eastern and EMEA timezones (10:00-18:00), with the ability to travel as needed
Perks and Benefits @ Clari
- Team-bonding activities and company-wide events
- Flexible working hours and remote opportunities
- Annual Well-being and Professional Development Stipends
- Private Healthcare and Multisport Pass
- Paid maternity and paternity leave
- Stock options
#LI-HybridYou’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status.
Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!
At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you.Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site.
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