Description
Location: RemoteHours: 40 hours/week, full-time, M-F 9:00am-5:30pm PST / 12:00pm-8:30pm ESTReports to: Director of Clinical OperationsCompensation: $70,000 - $80,000
Job Summary:Workit Health is seeking a Sr. Clinical Operations Specialist to join the Operations team. This role will report to the Director of Clinical Operations and will be responsible for closely managing the day-to-day of provider templating and Clinical Staff Affairs functions.
Core Responsibilities:
- Collaborate cross-departmentally to manage provider onboarding, offboarding, and transfers in accordance with required state regulations and Workit Health’s established processes
- Organize and facilitate collaborative relationships between providers and collaborating physicians
- Identify gaps in clinical staff affairs processes and design process improvements in partnership with clinic leadership to implementation
- Organize and lead the clinical template cycle, collaborating closely with clinical leadership
- Identify pain points in clinical operations workflows and implement new processes
- Establish mechanisms for regularly auditing clinical schedules to ensure accuracy
- Collaborate cross-functionally to ensure clinical template fidelity across multiple platforms
- Build clinical templates and update schedules
- Lead the clinical Note Audit workflow
Qualifications:
- Bachelor's Level Degree preferred
- Clinical Operations/Medical Staff/Clinical Staff Affairs experience – 1 year minimum
- Experience creating provider templates
- Experience developing clinical operations workflows
- Experience/knowledge of differences in healthcare credential requirements (PAs, NPs, MD, DOs, LCSW, etc).
- Strong collaborative leadership skills
- Process-driven: the ability to establish and communicate new systems
- Results-oriented with strong organizational & interpersonal skills
- Ability to function independently in a remote environment with minimal supervision
- Recent and proven success in the healthcare, medical devices, pharmaceutical, or addiction treatment industries preferred
- Experience in a high-intensity, dynamic environment such as a startup or consulting
- Proficiency or mastery of data analysis tools such as Microsoft Excel and Google Sheets
Nice to Haves (Preferred Qualifications)
- Experience with project management tools such as Asana
- Experience working with multidisciplinary teams: credentialing, RCM, marketing
- Experience working with healthcare providers or alongside clinical teams
- Experience attention to detail, confidentiality, and knowledge of provider regulations
- Experience working on a fully distributed/remote team
Benefits & Rewards:
- Fully remote work
- 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)
- 11 paid holidays
- Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs
- 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)
- 401k + 4% matching
- Healthcare & dependent care Flexible Spending Accounts (FSA & DCFSA)
- Health Savings Accounts (HSA)
- Employee assistance program, complete with financial coaching and counseling sessions
- Professional development allowance for all staff
- Opportunities for internal mobility and growth at a Company with a proven track record of really promoting internally
- Vibrant, democratized culture with clubs and multiple ERG groups
- Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations
Why WorkitWorkit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We’re excited to expand our team as our impact and coverage areas continue to grow.
Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.Equal Opportunities for Everyone, including Folks in RecoveryAs we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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