Why Deephaven Mortgage?
Deephaven was founded in 2012 to provide mortgages to the millions of Americans who, for one reason or another, are unable to qualify for a traditional, government-backed loan. Deephaven champions those mortgage borrowers whose independence, entrepreneurial drive and determination are often the very reason why they can’t qualify for a traditional loan. Using ingenuity, supported by common-sense underwriting, we continuously and responsibly innovate new mortgage products and programs that put homeownership within reach of millions of borrowers and investors that need and deserve financing.
We offer our loans through a network of 1,000+ independent mortgage brokers. We also buy loans from more than 200+ correspondent partners. Deephaven is headquartered in Charlotte, North Carolina and is owned by Pretium, a highly specialized investment manager focused on real estate, mortgage finance and corporate debt.
Job Overview
The Disclosure Specialist reviews and sends all applicable disclosures and redisclosures needed throughout the loan process, apart from Closing Disclosures. In addition, Disclosure Specialists are responsible for adhering to regulatory compliance requirements and for disclosure accuracy. The ideal candidate must reside in California, Washington, Nevada, Oregon, or Idaho only.
What You’ll Do
- Review loan applications
- Ensure loan submission is compliant with regulatory requirements
- Communicate any issues or needs to applicable parties, including Account executives and Account Managers
- Send all initial disclosures and redisclosures as required by the TILA-RESPA Integrated Disclosure (TRID) rules
- Ensure customer satisfaction at highest possible level
- Manage pipeline to ensure Service Level Agreements (SLAs) are met
- Opportunity for increasing responsibilities and advancement
What We Need
- Proficient in MS Office, including Outlook and Word
- Knowledge of current regulatory compliance requirements
- Encompass systems knowledge preferred, but not required
- Communicate effectively with others, both verbally and in writing
- Maintain the highest level of confidentiality and quality
- Maintain knowledge of products and programs offered
- Complete responsibilities effectively and efficiently with minimal direction
- Manage daily tasks to ensure business needs are consistently met
- Present self in a professional manner and interact with all levels of organization and outside contacts appropriately
- Comply with Deephaven policies and procedures
- Complete all assigned training by required dates
- Reside in California, Washington, Nevada, Oregon, or Idaho
You Are Someone Who
- Strives for accuracy and pays close attention to detail
- Enjoys building strong relationships with customers and team-members
- Promotes company values while providing optimal customer service
- Thrives in a fast-paced environment while embracing change and innovation
Our Perks
- Flexible work/life balance with unlimited RTO
- 401(k) plan with an employer match
- Health insurance with a generous employer contribution
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