Community Manager

Position:  Community Manager - Mount Ridge Apartments | Catonsville, MD

Role Overview

 Most Important Responsibilities 

• Prepares and maintains the revenue, expenses, physical and economical occupancy in accordance with the budget and projections
• Manages community inspections in accordance with CRC requirements
• Successfully manages renewals for resident retention and rent growth goals
• Assist with coaching and developing all team members
• Reporting on traffic and market trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations
• Manage marketing efforts throughout the year to assist in traffic generation and building relationships in the market
• Delinquency management
• Collaborate with the Service Team to ensure smooth operations
• Works directly with Regional Manager and Asset Management to report on the state of the community, market, and financial performance and make necessary recommendations.
• Strong organizational, multi-tasking and problem-solving skills
• Responds to any potential housing violations and liability concerns about the community

Most Important Qualifications

• Community Manager exp required
• Minimum of 5 years industry experience
• Ability to work occasional Saturdays when/if necessary 
• Demonstrated ability to train and coach team members, create structure and measurable progress 
• Understanding of the financials, i.e. monthly variances, etc.
• Ability to effectively write reports and business correspondence
• Knowledge of Baltimore County/MD tenant laws and regulations concerning the multifamily industry
• Conflict resolution skills, demonstrated ability to independently handle resident issues
• Organization skills, strong follow up, attention to detail and ability to multitask