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Medical Front Desk Receptionist

CompanyNeolytix
LocationWorldwide
TypeRemote
Job Overview 
As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.  Key Responsibilities 

  • Triage front desk operations, answering phones, checking patients in/out. 

  • Coordinate patient appointments and clinical care. 
  • Manage incoming and outgoing shipments and deliveries. 
  • Verify insurance benefits and collect payments. 
  • Coordinate with billing department. 
  • Provide exceptional client service to patients, staff and vendors. 

  • Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs. 
  • Maintain the reception area, keep inventory of furniture and supplies. 
  • Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full. 

Required Background  

  • Undergraduate Degree 
  • Active Medical Assistant License  
  • At least 2 years of relevant work experience 

Desired Qualities & Skills 

  • Passion for mental wellness and client care. 
  • Strong problem-solving skills, ability to figure things out on your own when needed. 
  • Excellent verbal, written, and analytical skills. 
  • Ability to manage electronic medical records. 
  • Fluency with Gmail, Excel, Word or Google Drive, etc.  


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