Description
About usAt OptiSigns, we believe technology should be accessible and valuable to everyone, including non-technical users. Our mission is to create beautiful, user-friendly B2B SaaS applications that add real value to society. By helping businesses connect better with their customers and employees, we aim to drive revenue growth and enhance operational efficiency.Responsibilities
- Maintain and improve CI/CD pipelines across services and apps.
- Manage infrastructure as code; automate provisioning and configuration.
- Implement monitoring/alerting and support incident response/postmortems.
- Collaborate on access, secrets, compliance, and cost optimization.
- Drive performance and scalability improvements.
Requirements
- 4+ years in DevOps/SRE/Infrastructure Engineering.
- Kubernetes (REQUIRED): Proficient at deploying, managing, and troubleshooting K8s in production. Strong understanding of Pod lifecycle, networking (CNI), Ingress, ConfigMap/Secret, RBAC, resource limits, and HPA/VPA.
- Public Cloud: Hands-on experience with at least one of AWS, GCP, Azure, or DigitalOcean (provisioning, networking, IAM, monitoring).
- Real production deployment and operations experience: Hands-on experience from infrastructure setup through post-launch operations, including handling real incidents and scaling the system.
- Linux and Networking: Proficient with the command line, shell scripting (Bash), and core networking concepts (DNS, TCP/IP, HTTP/HTTPS, load balancing, TLS).
- CI/CD: Experience building pipelines with GitHub Actions, GitLab CI, Jenkins, or equivalent.
- Infrastructure as Code: Comfortable using Terraform, Helm, Ansible, or similar to manage infrastructure.
- Observability: Solid grasp of metrics, logs, and traces. Familiar with Prometheus, Grafana, or equivalent tools.
- English communication: Strong reading comprehension; able to communicate via text/chat with the US team (solid written English).
Nice to have
- Coding skills (PLUS): Able to write code (Node.js, Go, Python, etc.) to build tooling, automation scripts, or contribute to application codebases.
- Effective use of AI tools (PLUS): Experience using Claude Code, Cursor, GitHub Copilot, or other AI assistants to boost productivity — writing IaC, debugging, drafting runbooks, log analysis, and more.
- Relevant certifications: CKA, CKAD, AWS / GCP / Azure Certified, HashiCorp Certified.
- Prior experience working in a SaaS environment serving international customers.
- Open-source contributions or a personal technical blog.
Benefits
- Compensation & Insurance
- Attractive, competitive salary based on your performance and experience.
- Full gross salary paid during probation.
- Full social insurance contributions based on 100% of your gross salary after probation.
- Premium healthcare insurance package and annual health checkups.
- Equipment and Work Environment
- Modern equipment provided: laptop (Macbook/Window), 4K monitor, and height-adjustable standing desk.
- Company-provided Claude AI account to support your daily work.
- Join a global SaaS product company with a strong international presence.
- United States onsite opportunity.
- Career and Growth
- Structured onboarding and continuous professional development, including product training, internal tech talks and English class.
- Culture & Perks
- Company trips.
- Daily snacks and drinks provided.
- Sports clubs: football, badminton, and typing contests.
Our VN Office address: 127 Hong Ha, Duc Nhuan Ward, Ho Chi Minh City, Vietnam.
