People Operations Advisor

Our mission is to build the future of AI compute – and that depends not only on exceptional engineering but also on an outstanding People function. As we scale globally, the People team is focused on building strong operational foundations and a great employee experience everywhere we operate.You will be part of the Global People Team, working closely with People Partners and collaborating with People Operations, Talent Acquisition, Finance, Legal, and Workplace teams.

The People Operations Advisor – US will be responsible for delivering high-quality People operations across the US region, acting as the execution partner to the US People Lead.This role is critical to stabilising and scaling the US organisation, ensuring onboarding, employee lifecycle processes, benefits, and systems are delivered accurately and efficiently across a distributed workforce.The role will work closely with the Global People Operations team and specialist functions, ensuring consistent delivery of global processes while supporting local requirements across the US.You will also work with external providers including Sequoia One (PEO), and support transition from current contractor support into a regional model.

Operational DeliveryDeliver onboarding processes, including contracts, documentation, background checks, and coordination with Talent and Workplace teamsMaintain employee lifecycle processes including changes, promotions, and leaversEnsure HRIS updates are completed accurately and in a timely mannerSupport payroll inputs, benefits administration, and documentation through Sequoia OneEmployee and Manager ExperienceAct as a key point of contact for employees and managers across the USManage and respond to queries through ticketing systems and shared channelsSupport onboarding experience and day-to-day employee lifecycle activitiesProvide guidance on processes, policies, and workflowsBenefits, Compliance, and Mobility SupportSupport administration of benefits, including enrolment, changes, and renewalsPartner with Sequoia One to ensure compliant and effective delivery of benefits and employment processesSupport background checks and pre-employment processesSupport visa and immigration processes in partnership with Global MobilityMaintain documentation and support audit readinessEnsure consistency with US employment requirements and internal policiesWorkflow, Systems and Process ManagementManage workflows, tasks, and requests across People processesWork closely with the Global People Operations team to ensure consistent global process deliverySupport HRIS accuracy, reporting inputs, and system updatesContribute to ticketing system rollout and structured service deliveryIdentify opportunities to improve efficiency, automation, and process consistencyRegional Support and BuildSupport the Regional People Lead in building and scaling the US People modelHelp establish a consistent and scalable operational foundation for the region

EssentialStrong experience in People/HR operations in the USExperience managing onboarding, lifecycle processes, and HR systemsExperience supporting benefits administration and working with vendorsStrong attention to detail and process management capabilityAbility to manage multiple priorities in a fast-paced environmentStrong communication and stakeholder management skillsDesirableExperience in a software, technology, or AI-focused organisationExperience supporting engineering or technical teamsExperience working with PEO models (e.g.

Sequoia One)Experience supporting distributed or multi-site and multi-state teamsKnowledge of California labor laws and compliance requirements

Comfortable working in a fast-paced, scaling environmentDemonstrates strong ownership, accountability, and attention to detailWorks with urgency and a proactive, “say yes” mindsetFocuses on delivering high-quality operational outcomesMotivated by supporting teams working at the cutting edge of technologyBalances efficiency with compliance and consistency