Job Title (Date):
Assistant Director – IT Application Development (July 2026)
Department:
IT
Employee Type:
Full Time
Reports to:
Chief Technology Officer
FLSA Status:
Exempt
Travel Required:
Minimal
Supervisory Responsibility:
Yes
Salary Range: $137,720 - $213,464
Posting Period:
July 17, 2026 – July 31, 2026
*Typically, initial wage is set between the minimum and the midpoint of the salary range depending on the employee’s qualifications and experience.
Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. We are unable to consider candidates with OPT or CPT. However, candidates eligible for H1B transfer will be considered.
Summary of Responsibilities:
The Assistant Director of IT Application Development serves as both a strategic and operational leader for the organization’s enterprise pension system. This role oversees the design, development, implementation, and support of application solutions while ensuring alignment with business goals and industry best practices. The position leads high-impact development teams, drives adoption of modern software engineering practices, integrates GenAI technologies to improve delivery velocity and quality, and shapes pension system’s technology roadmap.
Responsibilities also include vendor management, KPI-driven performance improvement, and comprehensive application lifecycle management (ALM). The role maintains operational excellence through strong leadership, culture guardianship, personnel management, policy compliance, and nurturing human assets. The Assistant Director – IT Application Development plans, coordinates, supervises all activities related to the design, development, and implementation of the pension system. Also, directs and guides the managers, reviews different project requests, timeline estimates, and costs. Develops, distributes, supports, enforces, and integrates metrics, best practices and technology standards across the development team. Also, responsible for pension system’s technology road-map, change advisory board (CAB), system support, vendor management, and application life-cycle management (ALM). Administrative responsibilities include – personnel management, policy compliance, talent training and development.
Essential Duties and Responsibilities:
- Partner with the Chief Technology Officer (CTO) in overall strategy, management and oversight of both human resources and enterprise pension software solution
- Maintain and evolve the pension system technology roadmap to meet business needs, vendor’s product direction, and public pension innovation trends.
- Forster strong relationship with the product owner and business partner to anticipate needs, new features and capabilities, priority and ultimate software releases.
- Lead, coach, mentor, and grow application development teams (business analysts, developers, QA, application architects), fostering a strong and innovative software development culture and talent pipeline.
- Strategize and implement responsible GenAI (and Agentic AI) technologies to improve productivity, efficiency, quality, and delivery velocity.
- Strengthen the development team’s adoption of Agile practices by evaluating current workflows, identifying opportunities for improvement, and leading initiatives that advance overall Agile maturity.
- Champion KPI-driven improvements by capturing and analyzing development metrics, identifying and eliminating friction points to ensure predictable delivery cadence
- Oversee and coordinate all IT application development activities, ensuring alignment with departmental and organizational strategic goals.
- Enforce SERS policies and manage employee relations matters appropriately.
- Cultivate a unified "One IT" culture across the department and leadership team.
- Ensure project management rigor across all IT development initiatives overseeing scope, budget, risk, and schedule in coordination with the development PM
- Partner with development leaders and application architect to continuously improve Change Advisory Board (CAB) processes, project estimate / actuals accuracy, development tools, methodologies, and release practices including retrospective.
- Develop and maintain knowledge of departmental polices and standards; propose improvements as needed.
- Guide project teams throughout the entire application lifecycle, ensuring the quality and timely completion of all deliverables.
- Proactively own and communicate pension system’s technical issues/outages, severity, resolutions, root-cause and clarifications with internal stakeholders.
- Ensures the confidentiality, integrity, and security of all Personally Identifiable Information (PII) and Protected Health Information (PHI) data by strictly adhering to federal and state laws, regulations, polices, and best practices for data protection and access control.
- Carry a cell phone to support daily business needs.
- Other duties as assigned.
Desired Education, Skills, and Qualifications:
- Master’s degree preferred or Bachelor's degree (B.S.) in computer science, business, or related field,
- Seven to ten years’ experience in IT enterprise application development management,
- PMP Certification preferred; with
- Demonstrates ability to model SERS’ Leadership Pillars: Strategic Leadership, Emotional Intelligence, Trust and Collaboration, Embracing Change and Uncertainty, Accountability, Talent Developing, and Have fun!
- Ability to lead, and coach by achieving results through people.
- Shows the ability to assess (the needed) strengths and weaknesses of individuals, as well as teams, to determine what actions are appropriate to build and/or improve the needed skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Practice empathetic communication both oral and written to create fear-less and consensus around new ideas and initiatives.
- Facilitates bringing substantial conflicts and disagreements into the open and attempts to manage them.
- Ability to adapt and change behavior or methods of approach.
- Strong attention to detail skills.
- Develops and maintains effective relationships with others to encourage and support communication and teamwork.
- Effective planning and organizing skills.
- Follows through to ensure that quality and productivity standards are met.
- Ability to use strategic awareness to put things in context and to think broadly.
- Equivalent combination of education, skills, and experience.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and abilities required. Focus - Dedicated to meeting the needs of customers both internal and external. Talks, acts, and makes decisions with customers in mind. Accountability - Takes responsibility for all work activities and personal actions; follows through on commitments, implements decisions that have been agreed upon; maintains confidentiality with sensitive information; acknowledges and learns from mistakes without blaming others.
Recognizes the impact of one’s behavior on others.Communication - Creates an environment of open, direct and proactive communication, both written and verbal. Is unafraid to communicate freely across layers of the organization.Collaboration- Develops cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties.Innovation - The commitment to search for and create new and innovative approaches to activities that enhances performance. Is willing to change.Strategic Leadership - Models SERS’ Leadership Pillars. Maintains a positive work environment where staff feel valued, have the needed resources to complete their work, and are motivated to do their best. Supports ONE SERS by acting and making decisions in the best interests of SERS rather than individual or department. Communicates a vision and sets clear goals and expectations that are aligned with those of the organization. Provides effective feedback and holds team accountable to performance standards. Encourages and supports creativity, innovation, and change. Invests in the success of others and is committed to developing talent and providing growth opportunities. Celebrates workplace success and achievement and demonstrates a balance between getting the work done and having fun doing it.
Note: While performing the duties of this job, the employee is regularly required to sit, stand, walk, and lift up to 10 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. SERS is an equal employment opportunity employer.
Disclaimer: This job posting is not meant to be all-inclusive and the position itself is subject to change.
SERS is an Equal Employment Opportunity Employer. We recruit, hire, train, and promote without discrimination due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state or local law.
137720.00 To 213464.00 (USD) Annually
