IT Systems Support Specialist B

LocationBend, Oregon, United States

TypeOnsite

ApplyJob Type

Full-timeDescriptionGot a knack for tech and a passion for helping others? NeighborImpact is on the hunt for an IT Systems Support Specialist B who loves turning "my computer won't work!" into "all fixed, thanks!" Join a team where your problem-solving skills and attention to detail make a real difference for staff across Central Oregon every single day. Apply now and work where it matters!

Location:

Bend

Compensation: $26.00/hour (plus $0.50/hour for bilingual Spanish)

Hours:

Regular full-time (40 hours/week), 8:00a-4:30p

Benefits: 100% premium paid Medical, Dental, Vision and Life Insurance, Agency paid Retirement plan (up to 6%), almost 2 weeks of vacation time accrued in your first year, plus 14 paid Holidays annually, and separate sick leave accrual

Deadline:

Open until filled

NeighborImpact Overview

At NeighborImpact, we change lives by helping Central Oregon families access skills and services for success. Our values are respect, compassion, collaboration, accountability, integrity, excellence, responsiveness, and oriented towards positive change.

Overview of Key Duties and Responsibilities:

In this on-site role, you'll be the first point of contact for help desk support, assisting agency staff with a range of technology and devices including desktops, laptops, tablets, mobile devices, and peripherals. You'll help with setting up new equipment for staff and preparing devices when staff depart, support meetings, trainings, and special events with on-site A/V setup, and help track IT assets and manage inventory along with other administrative tasks. This position requires in-person work at various sites throughout Central Oregon.

You'll work under the direction of our Lead IT Systems Support Specialist A, so this is a great opportunity if you're looking to build your IT experience! Requirements

Required

• High school diploma/GED required• One or more years of demonstrated experience in an IT support or related role required; entry-level candidates with relevant certifications or coursework will be considered• This position requires regular travel throughout Central Oregon. Employees must have access to reliable personal transportation capable of transporting equipment as needed (mileage reimbursement for qualifying work travel available). • Required prior to date of hire and throughout employment:- Valid driver’s license- Proof of current auto insurance- Access to reliable transportation- Enrollment in the Central Background Registry (CBR)- Satisfactory criminal background check - Satisfactory motor vehicle records check• Above certifications and enrollments must be kept current to remain employed.

Preferred

• Associate’s degree in information systems or related field preferredSalary Description$26.00/hour (+ $0.50/hour for bilingual Spanish)

Life at NeighborImpact

Thrive Here & What We Value

Passionate about energy efficiency and making a positive impact on communities | 2. Commitment to sustainability | 3. Making a meaningful impact in our communities</s> | Compassionate and Supportive Work Environment | Strong Focus on School Readiness and Social Competence for Children | Emphasis on Providing Comprehensive Early Childhood Education and Family Support Services | Commitment to Fostering a Successful Learning Environment for Up to 8 Children | On-Call Hours Not Guaranteed, but Paid Time Off for Sick Days Offered | Employee Assistance Program Available | Retirement Options Available</s> | NeighborImpact Shelter Services values respect and dignity for all guests, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation. | The mission of Shelter Services at NeighborImpact is to provide a safe, non-congregate space for houseless Central Oregonians to shelter. | The weekly schedule for this position will include weekends. This is an onsite, in-person position.</s> | 1. Missiondriven organization making a difference in the community | 2. Valuing respect and dignity for all individuals | 3. Creating a physically and emotionally safe space for everyone regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation | 4. Prioritizing applications based on need rather than firstcome, first-served basis | 5. Providing crucial support to individuals and families in need.</s> | Oregon’s 100 Best Nonprofits | Dedicated team and community engagement | Comprehensive early childhood education and family support services for economically disadvantaged families in Central Oregon | High-quality early education with essential services such as health screenings, nutrition, and family advocacy.</s> | 1. Emphasis on Equity in Housing | 2. Physical and Emotional Safety for All | 3. Prioritizing Applications Based on Need Rather than FirstCome, First-Served Basis | 4. Providing ShortTerm Resource Navigation Support to Clients | 5. Promoting Cultural Responsiveness and Equity</s> | 100% Premium Paid Medical, Dental, Vision and Life Insurance | Agency Paid Retirement Plan (up to 6%) | Almost 2 Weeks of Paid Vacation Accrued within First Year | 14 Paid Holidays Annually and a Separate Sick Leave Accrual | One of Oregon's 100 Best Non-Profits | Bilingual Applicants Encouraged to Apply | Flexible Schedule to Accommodate Family Needs | Head Start Program Overview | Comprehensive Early Education Program Serving Children and Families in Central Oregon | Integrates High-Quality Pre-kindergarten Education with Essential Services such as Health, Nutrition, and Family Advocacy. | Respect and dignity for all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation. | Creating a physically and emotionally safe space for all shelter guests. | Valuing social justice and community service.</s> | 1. Focus on providing comprehensive early childhood education and family support services to families with children from birth to age three, as well as pregnant women. | 2. Emphasis on fostering school readiness and social competence for young children. | 3. Commitment to ensuring children and families receive the necessary resources and support during the critical early years. | 4. Strong emphasis on collaboration and teamwork between staff members. | 5. A culture that values effective communication and flexibility in a fastpaced environment.</s> | 1. Respect for all individuals, regardless of race, ethnicity, nationality, religion, gender, gender identity, or sexual orientation. | 2. Emphasis on creating a safe space that is physically and emotionally safe for everyone. | 3. Prioritizing applications based on need rather than firstcome, first-served basis. | 4. Valuing the respect and dignity of all clients. | 5. Providing crucial assistance to individuals and families in need within Crook, Deschutes, and Jefferson counties, as well as the Confederated Tribes of Warm Springs.</s> | Nurturing Development with Compassion, Creativity, and the Joy of Discovery | Mission to Provide Children in Our Community a Head Start in Education | Collaborate Closely with Parents to Set and Achieve Individual Goals for Their Children | Support the Transition to Kindergarten | Integrate High-Quality Pre-Kindergarten Education with Essential Services Such as Health, Nutrition, and Family Advocacy | Operating Across Multiple Sites to Support Social Competence, School Readiness, and Overall Well-being of Children from Ages Three to Five. | 100 Best Non-Profit in Oregon | All insurance premiums are 100% paid | Never have to work another weekend | Integrates high-quality pre-kindergarten education with essential services such as health, nutrition, and family advocacy. Operating across multiple sites, NeighborImpact Head Start supports social competence, school readiness, and overall well-being of children from ages three to five.</s> | NeighborImpact Head Start Overview: The Head Start and Early Head Start program strengthens families and closes the achievement gap for over 500 of Central Oregon’s most vulnerable and at-risk children aged 0-5 and pregnant mothers. | High-quality early education and family engagement with other critical services | Collaborative environments and community engagement are valued. | Competitive pay and excellent benefits | Almost 2 weeks of vacation time accrued in your first year, plus 14 paid Holidays annually, and separate sick leave accrual | Opportunities for advancement are within reach.