Network Administrator

LocationSeattle, Washington, United States

TypeOnsite

Network Administrator

The Network Administrator reports to the Director, Managed Services and works directly with customers to provide day-to-day network administration and troubleshooting support. This position also occasionally participates in other areas and projects, such as circuit activations, managed services on-boarding, and performing configurations, installations, and upgrades on customer contracts.

Key Responsibilities/ Duties:

Serve as a direct point of contact for customer, service provider and internal staff interaction.
Monitor and maintain operating systems, network configurations, software applications, and hardware.
Administer and monitor system availability and performance tools.
Add and enhance monitoring objects for SNMPC and various systems.
Troubleshoot and resolve complex problems.
Solve or document and further escalated issues as needed.
Update and create internal articles and/or documentation.
Work closely with internal and external customers.
Trouble shoot equipment connectivity and perform layer 1-3 troubleshooting.
Perform loop testing to determine and isolate problems on the path.
Provide technical support to internal staff as well as external customers.

Knowledge, Skills, Abilities, and Behaviors:

Excellent written and verbal communication skills.
Able to work independently and within a customer oriented, positive team environment.
Demonstrate excellent attention to detail.
Ability to multi-task efficiently, work independently and/or as a part of a team.
Able to learn and adapt to new technologies through self-directed training.
Ability to interact with clients in a professional, articulate manner.
Strong written and verbal communications skills.

Education/ Experience:

3+ years of progressively responsible, hands-on operations experience in a high availability network and data center environment.
SQL Server administration and/or management experience.
Significant experience with IIS, Active Directory, Windows networking administration, and knowledge of web technologies.
Linux administration.
Comprehensive knowledge of Windows operating systems for servers and workstations, including Windows Server 2008.
VB and batch scripting experience.
Working Knowledge and Understanding of DNS.

Certifications:

Networking, Microsoft, and VMWare certification preferred.

Benefits & Compensation

Meriplex employees receive a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses. Current Pay Range: $90,000 - $110,000

Life at Meriplex

Meriplex is an enhanced service provider specializing in Unified Communications, Managed Services, and Cloud Computing Solutions for the enterprise market. With global clients, the seasoned Meriplex Managed Services Support Desk is staffed 24/7/365 with certified professionals across our multiple North American facilities. With company headquarters now in Houston, Texas, Meriplex resides in the energy capital of the world proudly servicing some of the largest Fortune 500 companies. Meriplex provides the following services:

Innovative Hybrid Cloud Solutions Global SD-WAN or MPLS with SIP Network Solutions Total Care SaaS IT Systems Management as a Service Infrastructure and IT Managed Services 24x7x365 Certified Cisco Master Collaboration and Cloud and Managed Services Partner Solutions

Meriplex develops lasting customer relationships by demonstrating can-do attitudes in providing creative, reliable, and personalized solutions. We strive to become the Service Provider of choice by delivering quality customer experiences utilizing automation, technology and an engaged workforce.

Meriplex embraces a profound culture that demands quality, excellence, and reliable cost effective solutions for our customers. Confident in the knowledge that people buy from people, not companies, Meriplex focuses every day on customers business requirements. Our success can be directly attributed to our complete attention to customer service and satisfaction. Meriplex Communications services enterprise businesses around the globe

Thrive Here & What We Value

Equal Employment Opportunity Employers

Looking for bright and eager IT professionals to join their team to drive assigned operational resource teams and push projects through to completion.

Meriplex strives to provide excellent customer service

Meriplex values both education and experience equally

Offers a full benefits package including medical, dental, vision, disability, group term life insurance, 401K, plus PTO, holiday pay, as well as referral bonuses.

Network Administrator