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Full-timeDescriptionDo you want to work for a company that cares about you as a person, not just a number? For a company that provides outstanding leadership? For a company that offers exceptional benefits? RER Solutions, Inc., could be your new home.RER Solutions, Inc., is accepting resumes for a Technical Program Analyst to join our superior workforce. The Technical Program Analyst will coordinate with and support LPO Admin Assistance regarding Commodity IT requests.
RESPONSIBILITIES
- Support all Onboarding and offboarding requests to include equipment shipping and setup, and saving any files or records
- Monitor all commodity IT (IT-POC) activity from OCIO and respond to their requests. Their requests include Certificate of Receipt Issues, Coordinating equipment upgrades, Missing Equipment Resolution support
- Reach out to employees when their assigned devices are available for upgrade
- Support LPO Conference Room setups and coordinate with EITS on any issues
- Support users with initial triage for IT requests and help users log a ticket with the EITS helpdesk for problems that require further assistance
- Pick up the newspaper and deliver it to the front office
- Unlock the Front office, turn on lights, and open the Conference room door
- Check all LPO copiers for paper, toner, and jams, and contact Copy Management if there are any issues
- Send monthly printer Page Counter reports to the Copy management office
- Update nameplates for hotel spaces for the following workday on Monday and again on Monday in preparation for Tuesday
- Ship out equipment (if needed)
- Oversee Hotel Space reservation list, window spaces, and assist with updating hotel space scheduling
- Check equipment and wipe down and spray all hotel spaces on Friday in preparation for Monday and again on Monday in preparation for Tuesday
- Setup office space for new occupants
- Correspond with movers to relocate or surplus unwanted furniture
- Update seating tracker and floor plan whenever a space becomes occupied/vacant
- Check the loading dock and FedEx/carriers office for packages
- Check mail in the morning and afternoon
- Assist admin with burn bags, inventory of gaining and departing employees, and buying supplies from the supply store
- Contact MA conferencing for new employee nameplates
- Assist admin with shipping awards, booklets, postcards, etc
- Contact facilities for any maintenance and cleaning needs
- Deliver returned Laptops, docking stations, and monitors to OCIO when an employee separates or transitions to another agency
- Make the proper correction to the Safety inspection findings
Requirements
- Minimum of US Citizenship required to obtain client-issued Public Trust
- Minimum of 2 years of relevant experience
- Excellent written and oral communication skills
- Excellent attention to detail, and an understanding of fundamental business writing
- Expertise in Microsoft Office Products (i.e., Word, Excel, PowerPoint, and Outlook)
EDUCATION: Bachelor’s Degree or High School Diploma with 10 years of relevant experienceCOMPENSATION: Includes paid holidays, vacation, sick leave, 401k matching, life insurance, health, vision, and dental benefits.
This position is not available for Corp-to-Corp or 3rd party sourcing.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
