Tactical Area Manager - Winelands

We are looking for an experienced Area Manager to join our team at one of our TSU Operations sites, at Winelands. If you have a strong work ethic, a “can-do” attitude able, and are a strong leader who has a proven capability to motivate and inspire your team we are looking forward to receiving your application.

To set and supply guidelines and standards for managers to ensure the effective execution of their duties as per set agreement between parties. Ensure adherence to TSU policies and standards.

To ensure TSU render a satisfactory and professional services to Winelands Sites.

To ensure the smooth running of daily operations within the designated area of business; in such a manner as to ensure the continuous provision of a professional security service that meets the requirements of the relevant customers.

• Tertiary Diploma in Security Management or equivalent will be an advantage • PSIRA registered Grade A • Matric Grade 12 • Tactical Survival• CPO Course• K9 DH 1 or 2• Own transport• Strike & Riot • Have a minimum of 5-8 years’ Managerial experience as an Area Manger in the SecurityIndustry • Have a valid driver´ license • Computer literate with the ability to send and receive emails using clear grammar andproper structure. • Proficiency in Microsoft Excel and Word is essential, along with a working knowledge ofPowerPoint.

• The candidate should also be capable of compiling a basic duty roster. • Strong planning, leadership and organizational skills • Fluent in English and Afrikaans • Experience in investigations and Report writing • Clean credit and criminal record • Solid track record of managing security officers and dealing with discipline and conflictmanagement • Risk Identification & Analysis background • Excellent guest relations skills and experience in dealing with clients • Ability to communicate effectively with Executives • Strong personal initiative and integrity, with ability to take ownership of tasks and deliversolutions under minimal guidance • Discretion and ability to handle confidential information/matters sensitively • Proven collaboration skills – can lead internal/external multi-functional teams and meetexternally driven deadlines despite multiple priorities. • Be accountable for the implementation, monitoring and compliance of the TSU Group’sSecurity policies, systems, procedures and standards. Responsibilities: • You will assist the Operations Manager, in managing and supervising all Security Staff andsecurity activities on the site: • To ensure compliance with regards to Health, Safety, Environmental and Quality Policies asper the stipulations of the site and TSU Protection Services according to the OccupationalHealth and Safety Act. • Manage the smooth day-to-day running of the relevant sites to ensure profitability. Peruse/ check all registers on a daily basis and sign it off. Occurrence Books must be signed when visiting sites. • All site Instructions and Booklets to be perused/checked and signed by all staff. • Measurement of Customer Service Standards to be completed on a daily basis. • Ensure that the Site Inventory is used during any formal handing & taking over shifts on allsites.

• Ensure that site inspections are done on every site for all staff during shift changes to ensureall are briefed, correctly dressed/equipped and ready for the shift. • Ensure that pay queries are attended to and that correct the payments are made to securityofficers. • Manage the work schedules of direct reports to meet agreed plans, contracts andagreements in a cost-effective manner: • Ensure that the Head Count on site is in line with the Contract Schedule. • Ensure that a yearly leave schedule is in place and that the leave balances are under control. • Ensure that all leave applications have been processed and submitted as per leave schedulein advance for the upcoming cycle. • Ensure that all movement forms have been completed correctly and submitted to EasyRoster. • Ensure that all pay queries have been processed and submitted in time for furtherprocessing. • Ensure reductions in pay queries month on month. • Ensure that weekly labour feedback is provided. • Ensure that the duty rosters are prepared in time and delivered to the Security Officers onsite. • Ensure security officers are posted on sites according to the customer agreement/contract. • The Manager must check the Attendance Registers; all Officers shall sign all registers whenreporting and after completing a shift.• Sign off on Daily Posting sheets before submission to the Easy Roster Clerk, before 10:00every day excluding weekend and public holiday, but with the understanding that allpostings’ sheets will be submitted accordingly on the first working day before the mentionedtime line. • Authorize the necessary time sheets on a monthly basis. Customer Liaison: • Formal Customer Meetings to be held on a monthly basis or as per written agreement. • Minutes of the Meetings to be forwarded to the customer within 7 days. • Ensure that Supervisors are included in the meeting and that the relevant discussions at themeetings are communicated to all the relevant Security Officers. • Customer complaints/ instructions/requests to be resolved within 24 Hours. • Ensure that a formal Customer Service Assessment is completed monthly by the customer orPreference Letter on file should the Customer not want to complete Monthly Assessment. • Customer Service Assessments will reach the Area Manager before the 5th of each month. • Site Visits Ensure that a site visit plan is submitted to the RM on a monthly basis before or on the last day of each month reflecting the visits for the upcoming months. • These visits will include at least two visit per week before 00:00 (meaning between 19:00and 00:00) and or one visit per week before 05:00(meaning between 00:00 and 05:00). • Two visits over a weekend per month. • These visits will be reported with a site visit report to the RM, and phone through to the NCCwhile on site. • During the visit the following must be a priority/observation: • Any Health/Security observations made during the visits that were not previously recorded. • All equipment at the relevant post available and in working order (O.B entry needs to reflectthis) • Members dressed according to the Company Dress Code and clean shaven were applicable. • Are the relevant Post files in place, neat and signed off as per communications done for theapplicable period. • Deviations found/corrective actions need to be addressed immediately. • Ensure that site visits are conducted according to a predetermined visit plan and anydeviations need to be communicated to the RM. Ensure Site Instructions, emergency plans, registers and files are in place according to Customer and Company requirements: • Will ensure that all Compliance files are updated and in place. • Ensure Site Instructions and emergency plans are adhered to by the Security Officers andSupervisors.• Site Instructions must be reviewed, quarterly any instruction that was issued and applicablefor three months and more must form part of your SOP/Job Description for the applicablefunction, post or site.

• The customer must approve site Instructions annually. • Ensure that the correct registers and files are placed on site and maintained. Risk Assessments & Audits • Security & Baseline Risk Assessments will be reviewed and submitted during the Januarymonth of each year. • Depending on your site's risk ratings the follow up assessments will be based /obey inaccordance with the audit plan you received. • Ensure that quality audits are conducted in accordance with the audit plan. • Assessments will be reviewed immediately after an incident and corrective action taken/implemented will be communicated to our members immediately and signed off. • Ensure that Health and Safety Risk Assessments are conducted in accordance with theCompany Policy. • Ensure that all the Security Officers on site are aware important/problematic physical riskfactors. • Re-communicate and sign off all applicable assessments every quarter or after the review ofincidents where the process or risk factors have changed. • Complete all relevant documentation regarding audits and risk assessments as required andensure a proper audit trail. Ensure all Company assets are accounted for, properly handled, safeguarded and maintained: • Ensure that monthly equipment checks/ audits are conducted to ensure it is in good workingorder. • Monthly reports to be forwarded to the relevant logistics/ TSU Administrator.• Redundant equipment needs to be sent to the logistics department with a justifiable note ondamages so that a disposable note can be completed before removal from the InventoryList/register. Company / Client Vehicles • Ensure that all employees operating company or client vehicles, sign off and are reassessedto operate the mentioned vehicle as per Company Policies and Procedures on a yearly basis(January). • Ensure that external service providers re-assess (K53 Assessment) our drivers every 24months. • Ensure that no member operates a company/client vehicle without being assessed or inpossession of a valid driver's license, PDP (keep record on expiring dates) applicable to thevehicle. • Company Vehicle Policies and Procedures to be signed every six months as a refresher onstandards. • Ensure that you are aware of the monthly contractual kilometers your vehicles are limited tooperate and where these kilometers are exceeded, that the contractual conditions are processes. • Ensure that vehicles are inspected daily, including hand over/Take over, this includescomplete vehicle inspection (Includes Customer/Client vehicles).Weekly inspections will be conducted by the Supervisors and signed off by the relevant Area Manager. • The relevant Area Manager will conduct Monthly Inspections and countersigned by the AM. • Weekly Pre-Start Inspections and Logbooks will be saved with the Administrator every Monday before 10:00. • Ensure that all damages, defects are reported and repaired immediately as per companyprocedures, where an employee was negligent while operating a company vehicle, fullinvestigation needs to be conducted, and disciplinary action taken. Employees will be in thecase of negligent be held accountable for repair cost. • Ensure adherence to TSU – Driver Policy • Ensure adherence to TSU – Driver Evaluation Procedure • Ensure adherence /Compliance to TSU code of conduct • Ensure adherence to TSU - Road Safety Policy • Ensure adherence to TSU – Vehicle Accident Policy Ensure that the following Policies and Procedures are well communicated and enforced on site: Searches, Waybills, Alcohol Testing & Submission of Disciplinary Document Procedure, Arrest, Search & Seizure Procedure and Emergency Procedure - Mandatory Code of Practice for Emergency Preparedness and Response.