Electronic Classroom Technical Support Specialist at CSA

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Full-timeDescriptionFor nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. CSA is seeking a Desktop Support Specialist who will specialize in electronic classroom technical support.

How Your Role Will Make an Impact:

Ensure student training infrastructure is functional and available
Ensure that Active Directory accounts are properly configured
Assist customers in overcoming any challenges through monitoring and performance management
Identify problem areas and opportunities for improvement in a mission critical network
Turn metrics into information and communicate their meaning
Manage users and computers in an enterprise network

Requirements

What You Will Need to Join Our Award-Winning Team:

Clearance: Must possess Interim or an active Secret clearance
Education: HS Diploma or equivalent
Years of Experience: 3 years of relevant experience
General Experience: Electronic Documentation, System Administration, Network Administration, Database Administration
Certifications: Security+ or equivalent Bachelor's degree
Experience with connectivity, interoperability, operational readiness, and security and compliance systems maintenance
Experience with systems and hardware and software administration and integration
Experience with routine maintenance, including break and fix, backup and recovery, and inventory and asset management

What Sets You Apart:

Experience with multi-media systems support and community of interest (COI) network operations
Experience with local group policy management and file share, system, and account administration
Experience with configuration and change management and life cycle support
Experience with workstation and server hardware installation, maintenance, board replacement, and cable switching
Experience with system monitoring and troubleshooting
Knowledge of system development, software maintenance, and ancillary functions
Knowledge of cyber defense compliance and accreditation services
Ability to perform onsite service center support
Bachelor's degree

Life at CSA

CSA is a professional services firm providing strategic guidance and operational solutions to government and commercial clients. CSA helps clients achieve their goals by enhancing organizational performance and maximizing return on investments. CSA helps clients plan and execute processes associated with Project and Portfolio Management, Acquisition and Program Management, Contracts Management, Business and Financial Management, Logistics and Supply Chain Optimization and Business Improvement and Analytic Services. CSA delivers services by combining deep process expertise with strong program management disciplines, analytics and a focus on performance results.

Thrive Here & What We Value

Focus on unlocking the full potential of employees

Learning and growth environment

Awesome benefits package

Opportunities for long-term career success

Equal opportunity employer

Empowerment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status

Electronic Classroom Technical Support Specialist

How Your Role Will Make an Impact:

What You Will Need to Join Our Award-Winning Team:

What Sets You Apart:

Life at CSA

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