Disability Assistance Outreach Specialist

Overview

Key Role Responsibilities

• Conduct outreach and engage clients through a patient-centered approach.Use problem solving skills and collaboration with other providers todeterminehow to engage difficult to engage clients. Asappropriate, work with community providers toassistindividuals in connecting to comprehensive case management, health, housing, and other supportive services 
• Develop andmaintainrelationships with government agencies and local health organizations to encourage referrals and screeningsin order tohelp achieve rapid disabilityassistancedeterminations for eligible persons experiencing homelessness
• Demonstrate a strong understanding of the SSI/SSDI application process and provide technicalassistancein-house and with partnering agencies. Work with Baltimore City SOAR Lead and Maryland State SOAR Lead in problem-solving around efforts to engage and connect with providers and clients throughout Baltimore City

• Track and report information on interventions,encountersand the progress of applications. Complete record keeping ina timelyand effective manner.
• Provide well-written and concise medical summary reports for clients engaged in SOAR services. Reports should include a thorough overview of symptoms and functional impairments. Reports should besubmittedin atimely-mannerto the Disability Determination Services (DDS).

• BA or BS degreerequired
• Master’s Degree in Social Work, Counseling,Psychologyor related field preferred

• Knowledge and experience of federal disability (SSI/SSDI) application processrequired
• Experience working in a health care setting preferred
• Experience working with underserved populations, including homeless individuals, preferred

• Excellent verbal and written communication skills, particularly compelling and comprehensive written communication skills 
• Well-developed interpersonal skills necessary to engage clients and promote positive relationships with other community agencies and providers
• Strong interpersonal skills necessary to work with disadvantaged and underserved populations 
• Fluency in Excel and Electronic Medical Record systems
• Able to work with ill, disabled, emotionally upset and sometimes hostile individuals
• Able to cope with interruptions, be flexible, and be a team player
• Able to provide outreach services via walking, car, or masstransit 42592.00 To 56789.00 (USD) Annually