Mid-Market Manager at Minitab

About the Role

We’re looking for a commercially driven Mid-Market Account Manager to own and grow a portfolio of customers across the mid-market segment. You’ll act as the primary point of contact, managing the full sales cycle—from identifying new opportunities through to closing deals and driving long-term customer value.This is a highly consultative role where success comes from understanding customer challenges and positioning solutions that deliver measurable impact. If you bring a technical or engineering background and enjoy translating complex solutions into business value, you’ll thrive here.

What You’ll Be Doing

Own and grow your accounts

Manage and expand a portfolio of mid-market customers (typically $100M–$1B revenue range)
Drive upsell, cross-sell, and renewal opportunities to maximise account value
Build strong relationships with stakeholders across technical, business, and executive levels

Drive new business

Identify, qualify, and close new opportunities across your territory
Run discovery sessions and deliver compelling product demonstrations
Maintain a healthy pipeline and consistently achieve or exceed sales targets

Deliver a great customer experience

Act as a trusted advisor throughout the customer lifecycle
Ensure successful onboarding and adoption of solutions
Maintain high customer satisfaction and long-term retention

Collaborate and lead

Work within a virtual account team to deliver the best outcomes for customers
Share insights, mentor peers, and contribute to team success

What We’re Looking For

Experience

Proven success in B2B sales (3+ years), ideally in SaaS, analytics, or technology
Track record of hitting or exceeding sales quotas
Experience managing mid-market or complex accounts

Skills & capabilities

Strong consultative selling and negotiation skills
Ability to manage multiple opportunities and priorities effectively
Confident presenting to both technical and non-technical audiences
Excellent communication and relationship-building skills

Background

Degree in Engineering, STEM, or a related technical field is highly desirable
Experience in analytics, data, or business intelligence solutions is a plus

Why Join Us?

High-impact role with ownership of a defined territory
Opportunity to work with innovative, data-driven solutions
Collaborative, supportive sales environment
Clear career progression pathways

Additional Information

Hybrid working model based in Sydney
Occasional travel (approximately 20–35%) may be required for customer meetings

Life at Minitab

Minitab Inc. delivers software and services for quality improvement and statistics education. For more than 40 years, thousands of distinguished organizations in nearly 90 countries have turned to Minitab for tools that help quality initiatives yield bottom-line benefits.

Businesses trust Minitab® Statistical Software to analyze their data, and more than 4,000 colleges and universities use it to teach statistics. Companies worldwide use Companion by Minitab® to manage their improvement projects and Quality Trainer to learn statistics online.

Minitab's customers have also come to rely on our outstanding services, including training and technical support.

Thrive Here & What We Value

Innovative and dynamic work environment

Competitive salary package

Comprehensive benefits package

Opportunity to make a significant impact on the field of data analysis

Collaborative Environment

Emphasis on Innovation

Customer-centric Approach

Continuous Learning and Development

Results-driven Culture

Supportive Environment

Mid-Market Manager