Who isPrescryptive?
PrescryptiveHealth is a healthcare technologycompany deliveringsolutions that empower consumers.Prescryptive’ssecure, mobile-first products connect consumers, pharmacists, and employers,ultimately providingpeople with the information they need to make informed decisions and take control of their health. To learn more aboutPrescryptiveHealth, visit Prescryptive.com.
About the Role
The
Lead Service Reliability Engineer
atPrescryptiveis responsible forthe reliability, scalability, security, and performance of our cloud-based platforms across pre‑production and production environments. This role blends
hands‑on technical leadership
with
peopleleadership
, guiding and mentoring a small team of Service Reliability / DevOps Engineers whileremainingdeeply involved in design, deployment, and operations.As a healthcare technology company,Prescryptivenot only meets
HIPAA requirements
, but strives to exceed them through proactive infrastructure design, automation, monitoring, and operational excellence. The ideal candidate is a strong technical expert who also enjoys
leading engineers, influencing teams, and raising the bar for reliability and security
.
What You Will Do
Technical Leadership & Reliability
- Own and definebuild and deployment pipelinesfor secure, reliable production releases
- Lead the operation of pre‑production and production cloud infrastructure to ensure high availability, performance, and security
- Partner with Engineering and Product teams to manage release flow from development to test and production
- Define and implementmonitoring, alerting, and incident responsepractices
- Lead troubleshooting, root cause analysis, and post‑incident improvements
- Evaluate, recommend, and implement new infrastructure technologies and services
- Ensure platforms meet or exceedhealthcare security and compliance standards
Team Leadership & Enablement
- Act as thetechnical and people leadfor a team of Service Reliability / DevOps Engineers (minimum of 2)
- Provideday‑to‑day guidance, technical direction, and mentorship for team members
- Conduct regular1:1s, provide feedback, and support career development
- Help prioritize work, balance operational needs, and remove blockers for the team
- Support onboarding and ongoing skill development
- Helpestablishbest practices, standards, and operational runbooks
- Foster a culture ofownership, accountability, reliability, and continuous improvement
What You Will Bring
Required Qualifications
- Bachelor’s degree in Computer Science, Computer Engineering, Information Security, or equivalent practical experience
- 5+ yearsof experience in SRE or DevOps roles
- Prior experienceleading engineers, either formally or as a technical/teamlead
- Strong experience managingcloud-based infrastructure, preferably in Azure
- DemonstratedexpertisewithKubernetes, including:
- Cluster setup, networking, access control, and authorization
- Deployments, services, config maps, secrets, and cronjobs
- Designing, deploying, andmaintainingservice mesh infrastructure
- Strong experience withGitHub Actions
- Experience supportingproduction environmentsand high‑availability services
- Familiarity withAgile methodologies(Scrum, sprints, backlogs)
- Experience managingcertificates, secrets, and monitoring systems
- Strong collaboration skills within a large, evolving engineering organization
- Bias toward action with a focus on continuous improvement
Technical Experience Areas
Cloud Infrastructure
- Load balancers,VNets, DNS, network firewalls
- Virtual Machines, scale sets, and Azure Virtual Desktops
- Active Directory and domain services
- Monitoring and alerting systems
- Secret and key management
Platform & Data
- Kubernetes clusters and container registries
- kubectland container operations
- SQL, PostgreSQL, andMongoDB
Preferred Qualifications
- Experience leadingSRE, DevOps, or Platform teams
- Experience in healthcare orHIPAA-regulated environments
- Experience guiding on‑call rotations and incident response practices
- Track recordof improving reliability, performance, or operational maturity
- Strong communicationand stakeholder‑management skills
- Demonstrated ability to mentor and grow engineers
- Curiosity and willingness to learn and adoptnew technologies
What we have to offer
- The opportunity to grow alongside an early-stage company shaking up a big, old-fashioned industry
- Flexible time off, including 12 paid holidays
- 401k match plus 100% employer paid medical, dental, and visionpremiums
- Company contribution to Health Savings Account
Prescryptiveis committed to fair pay practices. The projected annual salary for this position is $125k to $195k. When preparing an offer, we consider thecandidatesresume, experience, interview feedback, internal equity, and location.Prescryptiveis an Equal Opportunity Employer.Prescryptivedoes not discriminateon the basis ofrace, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteranstatusor any other basis covered byappropriate law.
All employment is decidedon the basis ofqualifications, merit, and businessneed.
