Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv exists
to help product innovators create.
Fictiv is a global manufacturing and supply chain company that enables organizations to scale globally across Fictiv’s four global manufacturing centers in India, Mexico, China, and the U.S.. Companies use Fictiv to access high-quality production, optimize supply chain logistics, and mitigate supply chain risk—ensuring they can move from prototype to full-scale manufacturing with speed and confidence. To date, Fictiv has delivered more than 35 million commercial and prototype parts for industries such as aerospace, robotics, automotive, climate tech, and more, helping them innovate faster, free up precious resources, and drive profitable growth.
Director of IT
Location:
Schaumburg, IL (Onsite)
We are seeking a Director of IT to lead technology operations for our newly combined organization. This is a hands-on leadership role with two complementary mandates:
Complete a time-bound integration effort over the next 8–12 months, andBuild and run the IT function that will support the business long-term.You will lead a globally distributed team of ~14 IT professionals across the U.S., India, China, and Mexico, and serve as the primary point of accountability for how effectively technology supports the organization day to day.This role requires someone who can operate at both a technical and leadership level—capable of configuring systems, troubleshooting issues, and making architectural decisions, while also building a scalable, high-performing IT organization.
Key Responsibilities
IT Operations & Service Delivery
- Own day-to-day technology operations, ensuring business-critical systems are available, performant, and well-supported
- Establish and maintain service-level expectations and support workflows
- Build a unified IT support model across both legacy organizations
- Proactively monitor system health and resolve issues before they impact users
- Define and manage incident response processes, including severity levels, escalation paths, and communication protocols
Integration Leadership (8–12 Months)
You will take ownership of the remaining integration work, including:
- Identity consolidation into Microsoft Entra ID
- Migration from Google Workspace to Microsoft 365
- Okta decommissioning and application refederation
- CrowdStrike Falcon deployment across all endpoints
- Implementation of a next-generation SIEM platform
- Domain consolidation and rebranding support
You will be accountable for timeline, execution quality, and business continuity throughout this process.
Identity & Access Management
- Own and operate the Entra ID environment, including conditional access, MFA, administrative units, and dynamic groups
- Maintain SSO and SCIM provisioning across SaaS platforms
- Lead migration of applications from Okta to Entra ID
- Conduct access reviews and enforce least-privilege principles
Endpoint & Device Management
- Manage Microsoft Intune across macOS, iOS, and Windows devices
- Own device compliance policies, configuration profiles, and application deployment
- Maintain Apple Business Manager integration and lifecycle management
- Standardize device configurations across the combined environment
Security Operations
- Own CrowdStrike Falcon, including prevention policies, host groups, workflows, and incident response
- Operate and mature a next-generation SIEM, including:
- Data ingestion and connector configuration
- Detection rule development and tuning
- Threat hunting and reporting workflows
- Oversee integration between endpoint telemetry and SIEM
- Manage incident response processes and third-party SOC relationships
- Help define the long-term security operations strategy
Collaboration & Productivity Platforms
- Administer Slack Enterprise Grid, including workspace structure, integrations, and retention policies
- Manage Teams and/or Zoom for internal and external collaboration
- Administer the Microsoft 365 environment (Exchange Online, SharePoint, OneDrive)
- Maintain limited Google Workspace environments where required
Team Leadership
- Lead and develop a global IT team, establishing unified processes and operating rhythms
- Build a collaborative culture across both legacy organizations
- Identify skill gaps and hiring needs as the environment stabilizes
- Mentor team members and develop future leaders
- Foster a service-oriented mindset focused on responsiveness and follow-through
Vendor & Budget Management
- Own vendor relationships across Microsoft, CrowdStrike, Slack, SIEM providers, and others
- Manage and optimize the IT budget, including license rationalization and cost control
- Lead contract negotiations and renewals
- Provide visibility into IT spend and cost drivers
Qualifications & Experience
Required Technical Expertise
- CrowdStrike Falcon (EDR, prevention policies, workflows, telemetry)
- Next-generation SIEM platforms (Splunk, Chronicle, LogScale, Elastic, or similar)
- Microsoft Entra ID / Azure AD (SSO, MFA, federation, SCIM)
- Microsoft Intune (macOS, iOS, Windows device management)
- Microsoft 365 (Exchange, SharePoint, OneDrive)
- Slack Enterprise Grid administration
- Strong understanding of DNS (MX, SPF, DKIM, DMARC) and SaaS environments
Experience
- 10+ years in IT operations, infrastructure, or systems engineering
- 5+ years leading IT teams
- Experience supporting 200+ users across multiple locations
- Proven experience with M&A, integration, or environment consolidation
- Track record of balancing hands-on work with leadership responsibilities
Leadership Traits
- Service-first mindset with a focus on enabling business productivity
- Hands-on approach to both technical and operational challenges
- Ability to navigate ambiguity and drive progress
- Strong communication skills with technical and non-technical stakeholders
- Willingness to engage in both strategic and day-to-day work
Compensation
- Salary Range: $190,000 – $230,000 per year, depending on experience
Additional Information
- Location: Onsite in Schaumburg, IL
- Travel: Up to 10% globally
- Work Authorization: Must be a U.S. Citizen or U.S. Permanent Resident (Green Card holder)
Why This Role
This position plays a central role in completing a critical integration and establishing a long-term IT function that supports the organization at scale. You will have direct influence on systems, processes, and team structure that impact the entire business.
About Fictiv
Fictiv is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed, and delivered to customers around the world. People who succeed at Fictiv are talented, creative, and driven to achieve professional excellence and support our vision to help product innovators create.We’re actively seeking teammates who:
- Bring diverse perspectives and experience to our culture and company.
- Excel at being part of a strong, empathetic team.
- Thrive in an environment emphasizing respect, honesty, collaboration, and growth.
- Have an ‘always learning’ mindset that celebrates learning, not just wins.
- Help us continue to build a world-class organization that values the contributions of all of our teammates
We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
