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Financial Operations Manager

LocationAustin, Texas, United States
TypeRemote, Onsite

Who We Are.


At We Insure Group, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision. As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own and operate successful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results. What sets us apart? We’re data-driven for better value and people led for better service.

Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage. We're building something meaningful and looking for purpose-driven individuals to help lead the way. 

Who We Are.


At WeInsureGroup, we are passionate, driven, and purposeful in our mission to personalize protection at the right value. We believe in delivering tailored insurance solutions that meet each client’s unique needs, ensuring they feel confident and supported in every decision.As both a franchise platform and direct insurance provider, We Insure empowers like-minded entrepreneurs with the opportunity to own andoperatesuccessful agencies. With over 200 locations across 35 states, we support our agency owners, customers, and carrier partners by enabling faster service, greater efficiency, better choices, and improved results.What sets us apart?We’redata-driven for better value and peopleledforbetter service.

Our purpose is rooted in clarity, guidance, and long-term trust helping individuals and business owners make informed choices about their insurance coverage.We'rebuilding something meaningful and looking for purpose-driven individuals to help lead the way.

Your Impact.


We Insureisseekinga detail-oriented and experienced Financial Operations Manager to directly support the accuracy and timeliness of commission reconciliation and payments across our franchise network. This role leadsthe insurance commissions teamandis responsible fordriving operational excellence across commission workflows,ensuring agents, employees, and carrier partners are paid accurately and on time.You'llserve as a key point of contact for agency owners, partnering closely with internal finance, technology, and carrier relations teams to streamline processes and resolve issues.

The ideal candidate brings strong leadership skills, a deep understanding of insurance commission structures, and hands-on experience partnering with both in-house and remote teams. This position offers the opportunity to make a measurable impact on how we scale our financial operations.

Key Responsibilities:


  • Lead the end to end commission process, ensuringaccurateandtimelyreporting and payments to agents, employees, and insurance carriers.
  • Partnerwith team members to oversee daily accounting functions including commission statement reconciliation,agency billbilling, cash and refund processing, trust accounting, and bank reconciliations. 
  • Supervisethe financial operations team,managingdaily task completion, performance, andprofessional development. 
  • Engage professionally with franchises and insurance carriers,utilizingplatforms such as Atlassian Jira to manage help tickets and resolve issues. Demonstratestrong communicationskills and confidence in addressing concerns with partners. 
  • Identifyopportunities tooptimizecommission processing workflows, reduce errors, and improve turnaround times. 
  • Maintain andutilizesystems like Applied Epic (or equivalent platforms) to track, audit, and report commission data effectively. 
  • Lead the month end close process for commissionrelated accounts, ensuringtimelyreconciliation,accuratejournal entries, and reporting to finance leadership. 
  • Collaborate cross-functionally with IT, Carrier Relations, and Legal teams on commission disputes, system enhancements, and process improvements,serving as the financial operations voice in cross-departmental initiatives. 
  • Own key operational KPIsincludingreconciliation and payment processing cycle times and response times to agent inquiries, with accountability for reporting on these metrics and driving continuous improvement.

Your Experience. 


Required


  • 5+ years of experience in insurance, accounting, or data analysis, including at least 2 years in a supervisory or management role
  • Strong leadership, problem-solving, organizational, and communication skills
  • Ability tomaintainconfidentiality and use sound judgment in sensitive situations
  • Willingness to implement change with a mindset for continuous process improvement
  • Bachelor's degree in Accounting, Finance, or a related field, or equivalent work experience

Preferred


  • Insurance accounting or commissions experience (strong plus)
  • Experience with insurance and accounting software, including one or more of the following: Applied Epic, AMS360, Workday, NetSuite, Atlassian Jira, Zendesk
  • Proficiencyin Microsoft Excel for data analysis and reporting

Work Environment.


  • The work environment characteristics described here are representativeof those an employee encounters while performing the essential functions of this job
  • Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions
  • This position will be a hybrid office/remote work environment. All computer equipment necessary for the role will be providedtothe employee
  • This role requires 5% travel, Hybrid 3 days in office.The noise level is low to moderate depending on staff levels in the office and, when working remotely, noise level will be dependent on the employee’s chosen work location

Physical Demands.


  • While performing the duties of this job, the employee isfrequentlyrequired to stand; walk; talk andhear; sit for extended periods of time; use hands to finger, handle, or feel and reach with hands and arms
  • The employee must occasionally lift and/or move up to 15 pounds
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

Pleasenotethis job description is not designed to cover orcontaina comprehensive listing of activities, duties,or responsibilities that arerequired ofthe employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Values. The We Way.


At We Insure, Group our values shape how we work, how we lead, and how we grow—together. They’re more than just words—they guide every interaction, every decision, and every customer experience. 

We Way Reflects Our Commitment to. 


  • We personalize protection at a price you can trust 

  • We hustle to find opportunity 

  • We care authentically 

  • We thrive in ambiguity 

  • We own our results 

  • We have fun along the way 

  • And—we’re just getting started 

Our Total Rewards. 


  • Medical, Dental, Vision, Life, Pet; Flexible Spending Account 

  • Competitive Salaries 

  • 401K Match   

  • Work-Life Balance: Personal Days, PTO Days, 12 Paid Holidays, Two Paid Days for Volunteer Service, Paid Parental Leave 

  • Short and Long-Term Disability 

  • Employee Support Programs, Including Mental Health 

  • Tuition Reimbursement   

  • Matching Charitable Gift Program 

  • Lucrative Referral Program 

This position is not able to be performed in California, Colorado, New York or Washington. 

EEO


We Insure Group is an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, marital status, or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.

Disability


We Insure Group is committed to creating an inclusive and accessible workplace for all candidates, including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process, please contact our HR department at hrinfo@peak6insurtech.com. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.Note to applicant: It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment.

Please know that our company does not use lie detector tests in our hiring process. 

Base Salary Range:$97,600-$122,000


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