Credit Support Analyst

We are seeking a detail-oriented and motivated entry-level credit specialist individual to join our credit team.  This role is responsible for supporting credit evaluations, monitor customer accounts and assisting with collections analysis and activities.   The ideal candidate is analytical, organized, and eager to build a career in credit.  The position reports to the credit manager and will provide support to a team of 5 credit personnel with the intent to have this person learn and grow into a full time credit specialist with customer facing responsibilities.

Key Responsibilities

• Running credit reports
• Providing invoices and proof of delivery to customers
• Helping administrate accounts that are inactive or in need of updates
• Help with spreadsheets of billings, payments, other information for the credit team and customers. 

• Follow-up with customers regarding outstanding balances
• Support collections efforts and document communications
• Assist in resolving billing discrepancies and disputes
• Ensure compliance with company credit policies and procedures

Education and Experience

• Associates or Bachelor’s degree in Finance, Accounting or Business Administration or related field (or currently pursuing degree)
• 0-2 years of experience in finance, accounting, banking  or customer service
• Strong analytical and organizational skills
• Proficiency in Microsoft Office (especially excel)
• Excellent written and verbal communication skills
• High attention to detail and accuracy

Skills and Competencies

• Problem-solving mindset
• Ability to handle confidential information
• Time management
• Team-oriented with a customer service focus