Regional Portfolio Manager - Florida

Position: Regional Portfolio Manager for the Multifamily Division – Central/South Florida

Role Overview

strategic thinking, financial acumen, leadership presence, and hands‑on operational oversight

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Portfolio Scope

• Oversees multiple multifamily communities (market‑rate, mixed‑income, affordable, etc.)
• Typical portfolio size: 1,400- 2,000 units, depending on asset complexity and geography

• Direct supervision of Community Managers 
• Indirect oversight of Leasing, Maintenance, and Administrative teams

Core Responsibilities

Financial Performance & Asset Execution

• Own and drive portfolio NOI performance, ensuring alignment with approved annual budgets and long‑range business plans
• Analyze monthly financial statements, operating reports, and KPIs to identify risks, trends, and opportunities
• Partner with Asset Management, i.e. Execute revenue growth strategies
• Review and approval: Budget variances, Capital requests
• Support annual budget development and reforecasting processes across the portfolio
• Ensure disciplined execution of rent collection, delinquency control, bad debt management, and utility recoveries.

Operational Excellence & Consistency

• Ensure consistent execution of company policies, SOPs, and brand standards across all communities
• Conduct regular property inspections 
• Serve as escalation point for complex operational issues, resident concerns, and crisis situations

Revenue Management, Leasing & Marketing

• Partner with Revenue Management and Marketing teams 
• Monitor and evaluate marketing spend and ROI at the property and portfolio level
• Lead corrective action plans for underperforming assets

People Leadership & Talent Development

• Directly manage and mentor Community Managers 
• Hold teams accountable 
• Partner with HR and Operations leadership
• Build a strong leadership bench by identifying and developing high‑potential talent
• Foster a culture of accountability, professionalism, and continuous improvement

Compliance, Risk Management & Legal Oversight

• Proactively identify and mitigate operational and legal risk across the portfolio

Capital Projects & Facilities Coordination

• Partner with Construction, Facilities, and Asset Management teams 
• Monitor project timelines, budgets, and quality of execution

Ownership, Client & Stakeholder Communication

• Serve as a key point of contact for ownership groups, investors, or clients
• Prepare and present performance summaries, business plans, corrective action plans for underperforming assets
• Maintain strong cross‑functional partnerships with Asset Management, Accounting, Marketing, HR, IT, and Facilities

Other responsibilities as assigned:

• Participate in corporate events and meetings related to onsite operations, including Asset Management meetings and ad hoc reviews.
• Main point of contact to assist with due diligence activities when assessing a potential new acquisition.
• Attend weekly Regional Manager meetings with their supervisor and others
• Oversee and present budget process to Sr. Director of Property Management, Executive Vice President of Multifamily Operations and Asset Management.

Qualifications and Experience:

• 3–5+ years in a multi‑site or regional leadership role overseeing at least 1,500 units
• Proven experience managing mixed portfolios (classes, size and market/work force) 
• Strong financial literacy with the ability to interpret budgets and financial statements 
• Demonstrated leadership, coaching, and team‑building skills 
• In‑depth knowledge of Fair Housing and landlord‑tenant regulations 
• Proficiency with property management and CRM systems (e.g., Yardi, RealPage, Entrata, etc.) 
• Ability to travel regularly within assigned region
• CPM®, ARM®, CAM, CAPS or similar professional designation preferred