Program Leader – IT Operations Technology Transformation at Doran Jones

McLaren Strategic Solutions is seeking a Program Leader – IT Operations Technology Transformation to drive complex, multi-year transformation initiatives across enterprise IT operations environments. This role focuses on cloud infrastructure, hosting platforms, observability, network operations, and operating model transformation, with full ownership of program execution, governance, and outcomes.

This is a highly visible leadership role requiring a strong blend of program execution discipline, technical depth in infrastructure environments, and stakeholder influence across large, complex organizations.

Responsibilities

Lead end-to-end delivery of large-scale IT operations transformation programs, ensuring alignment to business and technology objectives
Define and execute multi-year transformation roadmaps, including milestones, dependencies, risks, and success metrics
Establish and manage program governance, including reporting, decision frameworks, and execution cadence
Drive execution discipline across multiple workstreams, ensuring timely delivery, risk mitigation, and issue resolution
Lead transformation initiatives across cloud infrastructure, hosting platforms, observability/monitoring, and network operations
Partner with architecture, engineering, and operations teams to translate strategy into executable plans
Drive adoption of modern IT operations practices, including automation, AIOps, intelligent monitoring, and predictive incident management
Lead outsourcing and managed service transitions, including vendor coordination, service integration, and SLA alignment
Build strong relationships across stakeholders, including engineering, security, operations, and executive leadership
Lead change management efforts to ensure the successful adoption of new operating models and technologies
Provide clear, executive-level communication on program status, risks, dependencies, and key decisions

Required Skills

8+ years of experience leading large-scale, cross-functional technology transformation programs
Strong experience within IT operations environments, including cloud, hosting, observability, and network operations
Proven ability to manage complex, multi-workstream programs with interdependencies and multiple stakeholders
Experience leading outsourcing or managed services transitions
Strong understanding of cloud infrastructure and modern IT operations practices
Experience with or exposure to AIOps, automation, or AI-driven operational capabilities
Demonstrated ability to drive execution, manage risk, and maintain momentum in complex environments
Strong stakeholder management and communication skills, including executive-level reporting

Preferred Skills

Experience leading enterprise-scale IT transformation programs in regulated industries
Familiarity with observability platforms, monitoring tools, and infrastructure automation frameworks
Experience working with global teams and distributed delivery models
Background in infrastructure engineering, cloud platforms, or IT operations leadership roles
Experience in driving operating model transformation or organizational change initiatives

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Life at Doran Jones

Doran Jones Inc. is a certified women-owned business (WBENC). We are a Digital and IT Consulting & Services firm that was founded in 2010 with offices in New York, NY and Charlotte, NC. The firm specializes in major Business, Risk & Regulatory Compliance Programs across Capital Markets, Retail, Wholesale, Asset Management and Wealth Management - clients range from Fortune 100 and 500 banking and financial services institutions to small independently-owned or privately-held companies and corporations across the continental United States. Prior to Doran Jones Inc., the leadership team held senior positions at Tier 1 Financial Services Organizations such as JP Morgan, Morgan Stanley, Bank of America, Goldman Sachs, Bloomberg and other leading financial institutions. They bring a wealth of knowledge and remain actively involved throughout each engagement. Doran Jones Inc. maintains a flexible and pragmatic consultation approach and aligns resources to operate in full-service model or staff augmentation roles depending upon the client need and preference. The firm operates across the full SDLC and specializes in Advisory Consulting, Project & Program Management, Business & Data Analysis, Exception Management, Data, Engineering, Development and Integration Services, Quality Assurance and Testing. Doran Jones Inc. offers a highly competitive and comprehensive benefits package. We are committed to diversity and inclusion; actively recruits veteran, minority and entry-level talent residing in the local communities served.

Thrive Here & What We Value

Mission to place more people from nontraditional backgrounds into sustainable technology careers through partnerships with non-profit programs and Veteran organizations.

Unique recruitment policy fostering exceptional teams with diverse experience.

Wholly-owned subsidiary of McLaren Strategic Ventures, providing global consulting and advisory services.

Program Leader – IT Operations Technology Transformation

Responsibilities

Required Skills

Preferred Skills

Life at Doran Jones

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