Student Services Advisor at StrataTech Education Group

Student Services Advisor

Help students stay on track, succeed, and graduate! As a Student Services Advisor, you'll be the go-to support for students navigating attendance, grades, academic progress, and more. You'll focus on keeping students engaged, enrolled, and empowered- while making sure students are successfully reaching their dreams!

What You'll Do:

Be a retention rockstar- track progress, identify concerns, and guide students through challenges
Monitor attendance and academic standing, reaching our and offering solutions when students need support
Coordinate SAP, LOA, withdrawals, and reinstatements with empathy and urgency
Schedule student appeals, reinstatement meetings, and AOS interaction
Boost the student experience through the Ambassador program and graduation events
Step in for the Registrar when needed to post grades, update attendance, and manage status changes

Why join us:

Competitive benefits: Medical, dental, vision, and 401(k) with employer match
Work-life balance: Paid holidays plus 2 weeks PTO to start

Life at StrataTech Education Group

StrataTech Education Group specializes in the operation of skilled trade schools. Led by industry veterans, we understand the realities of the career school industry. StrataTech Education Group's first acquisition was Tulsa Welding School (TWS) in 2008. TWS has locations in Tulsa, OK and Jacksonville, FL. In November 2009, The Refrigeration School, Inc. (RSI) was acquired and is located in Phoenix, AZ. StrataTech seeks to deliver an excellent return on investment for both our students and our investors.

Thrive Here & What We Value

Integrity: StrataTech Education Group values honesty and transparency in all aspects of their business.

Communication: Prioritizes open communication between employees and management.

Accountability: Takes responsibility for actions, striving to improve continuously.

Respect: Values respect for customers, colleagues, and the community served.

Excellence: Provides exceptional service and education to students; emphasizes student satisfaction and retention.

Positive work environment: Encourages teamwork, collaboration, and open communication.

Competitive benefits package: Includes Medical, Dental, Vision (with Company paid options), Flexible Spending Account, Health Savings Account with generous company contribution, 401(k) program with employer match, Short & Long Term Disability - Company Paid Basic Life Insurance.

Work-life balance: Offers various PTO days and holidays; Tuition reimbimation for employees.

DEIB commitment: Promotes a culture embracing individuals from all backgrounds and perspectives.

Accreditation & Membership: Tulsa Welding School accredited by ACCSC, member of American Welding Society and Association of Private Schools, Colleges, and Universities; Refrigeration School, Inc founded in 1965.

Student Services Advisor