UX Design Summer Intern
Location:
Remote
Company:
Happy Returns
Duration:
Summer (10–12 weeks)
Team:
Design
Happy Returns is seeking a thoughtful, user-centered UX Design Summer Intern to join our Design team. This remote role offers the opportunity to shape intuitive, high-impact experiences across our returns platform, working at the intersection of e-commerce, logistics, and retail. You’ll collaborate closely with product managers, engineers, and operations teams to design solutions that improve both customer and partner experiences.
What You’ll Do:
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User Research:
Conduct user research (interviews, usability testing, surveys) to understand customer, retailer, and operations pain points across the returns journey
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Experience Design:
Create wireframes, user flows, and high-fidelity designs to improve key product experiences across Happy Returns’ platform
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Prototyping:
Develop interactive prototypes to test and validate design concepts quickly
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Cross-Functional Collaboration:
Partner with Product, Engineering, and Operations to translate business requirements into intuitive user experiences
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Design Systems:
Contribute to and leverage existing design systems to ensure consistency and scalability across products
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Data-Informed Design:
Use qualitative and quantitative insights (user data, behavioral metrics) to inform design decisions and iterate on solutions
Who You Are:
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Education:
Currently pursuing a degree in Design, Human-Computer Interaction (HCI), Psychology, or a related field (undergraduate or graduate)
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Design Thinking:
Strong understanding of user-centered design principles and problem-solving frameworks
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Communication:
Able to clearly articulate design decisions and present work to cross-functional stakeholders
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Collaboration:
Comfortable working in a fast-paced, remote, cross-functional environment
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Curiosity:
Passionate about improving user experiences and interested in e-commerce, logistics, or retail technology
Requirements:
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Portfolio:
A portfolio demonstrating UX/UI design work, including process (research, ideation, iteration)
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Tools:
Proficiency in design tools such as Figma (preferred), Sketch, Adobe XD, or similar
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Research & Testing:
Familiarity with usability testing, user interviews, and synthesis of insights
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Bonus:
Exposure to design systems, interaction design, or data-informed product design
21.60 To 51.05 (USD) Hourly
