Site Operations Associate

LocationHuntsville, Alabama, United States

TypeOnsite

About Discovery Life Sciences:

Discovery Life Sciences (DLS) is a leading provider of highly characterized human biospecimens and cellular starting materials to advance cell and gene therapy and precision medicine programs for cancer, infectious disease, and other complex conditions. We routinely manage hundreds of studies and expertly test thousands of biospecimens simultaneously. Leading biopharma, diagnostic and academic institutions trust us to quickly deliver high-quality biospecimens and reliable, reproducible biomarker data, so they can outpace their competition and push the leading edge of innovation using our Science at your Service TM business model.

Position Summary:

Are you a detail-oriented communicator eager to make a difference? We're seeking a dedicated Site Operations Associate to facilitate our blood donation process and play a pivotal role in our Donor Clinic team. The Site Operations Associate will play a pivotal role in checking in donors upon arrival, ensuring donor paperwork is completed, setting up daily appointments, and ensuring donors are compensated for their donations.

A Day in the Life of a Site Operations Associate at Discovery Life Sciences:

Communicate with donors to discuss the donation process
Create donor profiles in Salesforce database
Update donor information within the appointment Calendar
Schedule donor appointments
Assign collection kits to donor appointments in Salesforce
Check donors out by using virtual payment system

Position Qualifications (Education, Skills, Experience):

Highschool Diploma or GED required.
Phlebotomy experience strongly desired
Must be able to tolerate the sight of body fluids including blood/blood products
Experience with Microsoft Excel, Word, PowerPoint, and Google Docs.
com experience is desirable but not required
Previous phlebotomy experience is desirable but not required
Able to work independently as well as in a team setting
Excellent verbal and written communication skills

Key Responsibilities:

Create Donor profiles in Salesforce database
Schedule Donor appointments
Communicate with donors via telephone, email, or text to verify appointments
Direct donors to collection areas.
Communicate with donors to discuss the donation process
Update source documentation
Perform collection kit assignment and labeling
Conduct weekly kit inventory reconciliation
Maintain all copy materials (informed Consents, Collection Forms, etc.)
Update donor information within the appointment Calendar and associated spreadsheets
May serve as backup to other Site Operations Associates
Assist with any other departmental projects as needed (including phlebotomy)
Maintain cleanliness, safety compliance, and universal precautions in all work practices, remaining compliant to all health, safety and infection control requirements
Follow company policies and procedures, and regulatory requirements
Respect the privacy of the personal information of patients, co-workers, and all individuals with whom the Company interacts
Ensure compliance with all laws and regulations applicable to the Company and its operations

Compensation and Benefits:

Discovery Life Sciences is committed to fair and equitable compensation practices, and we strive to provide employees with total compensation packages that are market competitive. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. The exact base pay offered for this role will depend on various factors, including the candidate's qualifications, skills, and experience.

Your annual salary is only one part of your total compensation package. Other benefits include:

Competitive salary and benefits package options, including a free dental, vision package, life insurance, and disability coverage which start on your first day of employment.
401(k) match program which starts on your first day of employment.
Time away from work (paid time off, paid parental leave, paid family leave, etc.).
Professional development opportunities and reimbursement for relevant certifications and tuition.
Collaborative and inclusive work environment that values diversity.
Team-building activities and social events.
Employee Referral Program and Colleague Recognition Program.

Location and work hours:

This is an on-site position at our Huntsville, AL campus.
Work hours are Monday – Friday 7am – 4pm

We are actively seeking motivated, dedicated individuals like you to join our thriving organization. As a leader in our industry, we offer unparalleled opportunities for professional growth and success. Apply Now to join our team! Visit dls.com/careers for more details.

Life at Discovery Life Sciences

We are excited to introduce you to the new Discovery Life Sciencesâ„¢ and our new website www.dls.com!

We have merged Conversant Bio, Folio Bio, Phylogeny, and Discovery Life Sciences to create the global market leader in biospecimen analysis and procurement for the pharmaceutical, biotechnology, and diagnostics industries. We know that you will see increased value in Discovery Life Sciences' vast bioanalytics capabilities, consultative services, and deep scientific expertise to quickly bring innovative solutions to your most complex research questions.

We will continue to be driven by science, and we will continue to engage with you to overcome your obstacles, achieve your goals and reach a faster end result.

Our expanded capabilities now include custom research services in:

Histopathology
Flow Cytometry
Custom Cell Isolations and Processing
Genomic Characterizations

Biospecimens Our biospecimen catalog now includes normal, suspect, and disease-state samples, comprising rare diseases and racially and ethnically diverse exemplars, with a particular emphasis in oncology; cardiology; neurology; and infectious, inflammatory, and autoimmune diseases.

Moving forward together, we are better positioned to support a broader range of research needs and deliver high-quality solutions. Feel free to reach out if you have any questions about the merger or our expanded capabilities.

Visit us at www.dls.com

Thrive Here & What We Value

Science at your Service TM business model

Leading provider of highly characterized human biospecimenas and cellular starting materials

Trusted by leading biopharma, diagnostic and academic institutions

Market competitive total compensation packages with free medical, dental, vision, life, and disability insurance

Flexible work hours

Collaborative and inclusive work environment that values diversity

Team-building activities and social events

Employee Referral Program and Colleague Recognition Program

Time away from work (Generous vacation and paid time off, including your BIRTHDAY)

Unparalleled opportunities for professional growth and success