Lead DevOps Engineer

LocationHanoi, Vietnam

TypeOnsite

Our Company – playSTUDIOS VIETNAM

Come join an ambitious mobile entertainment company which committed to leveraging the best technology we can to create fun experiences. We have big plans and would be thrilled for you to consider us.playSTUDIOS Vietnam is a Vietnam subsidiary of the United States-based leading mobile & social games company playSTUDIOS Inc.We are backed by dominant, multi-billion-dollar market leaders in the leisure and video game industries and a collection of powerhouse venture capital firms. Our founding team has over a century of collective gaming experience.We are building a best-of-breed development and operations group and are looking for top-tier talent who can help us create and optimize high-quality games in the rapidly evolving social and mobile gaming markets.Our company has high growth rates, with an established company's stability and financial security.

We guarantee high-quality work, AAA entertainment brand exposure, competitive compensation, and great benefits.

We're thrilled to share:

Our website and portfolio game: https://www.playstudios.com/
Our core game, let's try: https://www.myvegas.com/
Our Vietnam's Facebook page: https://bom.so/A6A5VO
Our Vietnam's LinkedIn page: https://bom.so/04caqr

ABOUT THE ROLE

As a Lead DevOps Engineer, you will combine hands-on technical leadership with people management responsibilities. You will architect, build, and evolve scalable, secure, and reliable infrastructure while leading a regional DevOps team.This role requires strong technical expertise in cloud infrastructure, Kubernetes, CI/CD, and reliability engineering, alongside the ability to mentor engineers, manage performance, align with cross-functional stakeholders, and contribute to the company’s long-term technology strategy.You will play a key role in ensuring operational excellence while growing a high-performing DevOps team.

RESPONSIBILITIES

1. Technical Leadership & Architecture:

Architect, design, and evolve scalable cloud infrastructure across Azure and AWS.
Lead the management and operation of Kubernetes clusters in multi-environment and multi-region setups.
Design and optimize CI/CD pipelines supporting microservices, mobile apps, backend systems, and game clients.
Define engineering standards for infrastructure-as-code (Terraform or equivalent), automation, and deployment strategies.
Collaborate with Architects and Engineering teams to influence system design and ensure operational best practices.
Drive reliability engineering practices, ensuring high availability, performance, and security.
Troubleshoot complex production incidents and lead root cause analysis.
Continuously improve observability, monitoring, logging, and alerting systems.
Identify cost optimization opportunities across cloud environments and drive efficiency initiatives.

2. Operations & Reliability:

Ensure production and non-production systems are stable, secure, and highly available.
Lead and organize support for critical systems, enabling rapid incident response.
Participate in and oversee on-call processes and incident management.
Establish operational KPIs, SLAs, and SLOs.
Promote SRE principles and proactive reliability improvements.

3. Security, Compliance & Best Practices:

Integrate security and DevSecOps best practices into infrastructure and pipeline designs, ensuring compliance with organizational and industry standards.
Collaborate with security and compliance teams to implement governance, automated controls, and secure‑by‑design principles.

4. People Management & Team Leadership:

Manage the day-to-day activities and priorities of the regional DevOps team.
Mentor and coach team members, supporting their professional and technical growth.
Conduct performance reviews and provide continuous feedback.
Drive hiring efforts, including candidate screening, interviews, and onboarding.
Foster a culture of ownership, accountability, and engineering excellence.
Ensure knowledge sharing, documentation, and cross-training within the team.

5. Continuous Improvement & Innovation:

Evaluate and introduce emerging technologies, frameworks, and tooling to improve productivity, reliability, and automation maturity.
Lead Engineering-wide initiatives to uplift DevOps capabilities, streamline processes, and eliminate technical debt.

QUALIFICATIONS

Must have:

6+ years of experience in DevOps, SRE, or Infrastructure Engineering.
2+ years of experience leading Engineers.
Strong expertise in Kubernetes and containerized workloads.
Hands-on experience with Infrastructure-as-Code (Terraform or similar).
Solid experience designing and maintaining CI/CD pipelines (e.g., Jenkins, ArgoCD, GitHub Actions).
Production experience with Azure and/or AWS (both preferred).
Strong Linux systems knowledge; familiarity with Windows servers is a plus.
Experience with monitoring and observability tools (e.g., Prometheus, Grafana, CloudWatch, App Insights, New Relic).
Strong troubleshooting skills across distributed systems.
Excellent communication skills and ability to work cross-functionally and cross-regionally.
Ability to balance hands-on technical contribution with leadership responsibilities.

Nice to have:

Experience with multi-cluster or multi-region Kubernetes architectures.
Background in SRE practices, reliability modeling, or chaos engineering.
Experience leading cloud cost-optimization initiatives.
Strong scripting or programming skills (Bash, Python, Go, PowerShell, etc.).
Experience with game development tooling, Unity pipelines, or mobile CI/CD.
Familiarity with service mesh technologies (e.g., Istio, Linkerd).

Additional Notes:

You may be expected to complete a test as a part of the interviewing procedure.

BENEFITS AND PERKS

Global Collaboration: Work directly with a diverse international teams from Hong Kong, Singapore, Israel, Serbia, the US, and more.
People‑centered Culture: Where individual effort, shared dedication, and true teamwork come together to craft games of outstanding creativity, aesthetic value, and entertainment quality.
Growth & Learning: Unlock unlimited growth opportunities through English classes, an online learning platform, specialized technical training led by global experts, and the opportunity to have hands-on experience with game products reaching up to 100 million players worldwide.
Comprehensive Healthcare: Receive Bao Viet Premium healthcare coverage of up to 1.2 billion VND/person/year for yourself, plus attractive coverage for all your dependents.
Insurance & PIT(Personal Income Tax): Receive 100% salary during probation, with full Social, Health, and Unemployment Insurance from day one. All compulsory insurance is fully covered by the company — you only contribute Personal Income Tax.
Reward & Recognition: 13-month salary/year; performance-based bonus; discretionary bonus; attractive employee referral bonus program.
Flexible work time: Work Monday to Friday with two remote days (Tuesday and Wednesday). No attendance tracking — we focus on performance management rather than time management.
Annual & Sick Leave: Annual leave of 15 days in the 1st year, 17 days in the 2nd year, and 20 days from the 3rd year onwards, plus 5 days of sick leave per year.
Perks & Comforts: Fresh, delicious, free meals served daily; high-end workstation with laptop and monitors provided; and an equipment allowance of 4,500,000 VND to choose your preferred keyboard, mouse, headset, and more.
Engagement: Enjoy charity initiatives, team-building, company trips, year-round events, and company-supported clubs like board games, badminton, soccer, and ping pong.
Other benefits: Financial support for sickness or funeral (up to 2,000,000 VND/person), and for birthday, marriage, childbirth, or public holidays (up to 500,000 VND/person).