Lead the Region. Drive Growth. Deliver Results.
At Mukuru, growth happens on the ground. Our Regional Sales Supervisors are the driving force behind market expansion, agent performance and customer acquisition.We are looking for a hands-on, results-driven Regional Sales Supervisor to lead and inspire sales teams across your assigned region. This is a role for someone who thrives in the field, understands targets, builds strong relationships and knows how to turn strategy into action.If you are commercially minded, people-focused and passionate about performance, this role offers the opportunity to make a measurable impact.
The Role Purpose
To oversee and grow regional sales performance by managing agents, expanding market presence and ensuring operational excellence within the assigned region.
What You Will Own
Regional Sales Performance
- Drive and monitor sales targets across the region
- Analyse performance data and identify growth opportunities
- Coach and motivate sales agents to achieve and exceed targets
- Develop action plans to improve underperforming areas
Agent Management & Activation
- Recruit, onboard and activate new agents
- Ensure agents are trained, compliant and operationally effective
- Conduct regular site visits and performance reviews
- Identify and resolve field challenges quickly
Market Expansion
- Scout and assess new potential locations for expansion
- Conduct feasibility checks and submit proposals for approval
- Coordinate logistics for new deployments
- Grow brand visibility and regional footprint
Operational & Stock Management
- Ensure adequate marketing materials and stock availability
- Monitor expenses and ensure proper reporting
- Submit accurate weekly and monthly performance reports
Brand & Customer Engagement
- Uphold and promote the Mukuru brand professionally
- Educate customers on Mukuru products and services
- Identify new business leads and partnerships
Compliance & Risk Management
- Ensure adherence to company policies and regulatory requirements
- Monitor transaction compliance and escalate issues when necessary
- Manage HR and performance-related matters within the team
What You Bring
- Sales qualification or relevant diploma/degree
- Experience in sales supervision or field sales
- Strong leadership and coaching skills
- Excellent communication and negotiation skills
- Strong organisational and time management ability
- Ability to analyse sales data and identify trends
- Results-oriented mindset
- Comfortable working in a field-based environment
Why This Role Matters
This role directly influences regional revenue growth, brand presence and customer reach.Your leadership determines:
- Agent performance
- Market expansion
- Customer acquisition
- Regional profitability
You are not just supervising sales.
You are building markets.
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS
