Jeeves is a groundbreaking financial operating system built for global businesses that provides corporate cards, cross-border payments, and spend management software within one unified platform. The company operates across 20+ countries including Brazil, Canada, Colombia, Mexico, the United Kingdom, across Europe, and the United States, and serves over 5,000 clients ranging from venture-backed startups to SMBs around the world. With a mission to empower businesses with more efficient and cost-effective financial solutions worldwide, Jeeves combines cutting-edge financial technology with exceptional team expertise to transform the business financial landscape. Jeeves has been recognized as one of The Information's 50 Most Promising Startups in 2023, as well as a Y Combinator Top Company 2021-2023 and won “Fintech of the Year" at the European Fintech Awards.
Since graduating from Y Combinator in 2020, Jeeves has successfully raised over $380 million and is backed by top world-class investors including Andreessen Horowitz, Y Combinator, CRV, Tencent, Stanford University, Clocktower Ventures, and founders of more than 15 unicorns including David Velez (Nubank), Carlos Garcia (Kavak) and Sebastián Mejía (Rappi).Jeeves is a high-growth, globally expanding corporate card, expense management & payments fintech company, backed by top-tier investors and built to make better, faster decisions through data.
Overview
The Strategy & Operations Analyst will play a critical role in enabling high-impact operational and commercial initiatives across the organization. This role combines structured analysis with hands-on process development and execution. It is designed for someone who wants to understand how a fintech operates at a granular level — and help improve it in real time. This is a highly ownership-driven position within a fast-moving environment.
Key Responsibilities
Analyze operational and commercial opportunities (e.g., pricing, workflows, performance gaps) and assess potential impact.Translate insights into structured operational processes that can be executed reliably.Drive implementation of new workflows and monitor their performance.Develop documentation and playbooks that ensure repeatability and clarity across teams.Support cross-functional initiatives across Finance, Risk, Customer Experience, and Growth.Leverage AI tools and automation platforms (e.g., n8n, agent-based workflows) to improve process efficiency over time.
What Success Looks Like
New initiatives are implemented with clear operational structure and measurable outcomes.Processes become more predictable, transparent, and performance-driven.Manual effort decreases over time through thoughtful automation.Stakeholders rely on your structured thinking and follow-through.
Qualifications
Strong Excel proficiency and comfort with structured data analysis.Experience building or deploying AI agents or automation workflows.Familiarity with no-code automation tools (n8n or similar).Strong attention to detail and operational discipline.Clear written and verbal communication skills.
Preferred
Exposure to startup or fintech environments.Experience with BI tools or SQL.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.apply for this job
