Office Manager

Role Impact

Roles & Responsibilities

Make First Impressions Count

• Create a positive first impression for all guests and customers at ZURU by greeting them warmly at reception, providing a seamless check-in experience and making them feel welcome and taken care of from the moment they arrive. 

People/Team Support

• Be the backbone for the LA team, lending a hand with everything from setting up and scheduling meetings to prepping/printing all the materials needed. 
• Coordinate and manage team and customer meetings and events like a pro, managing everything from IT to logistics, meeting rooms, catering and beyond, ensuring events and meetings go off without a hitch, both on and off site.
• Manage communications throughout the office by providing administrative support for various forms of internal and external correspondence, managing the company's communication channels, and ensuring timely and accurate dissemination of information. 
• Support team travel bookings and arrangements as and when required to improve efficiency and productivity of the team as well as make cost savings to the business where possible.   
• Assist the People and Culture team in welcoming new hires and bidding farewell to departing team members by providing onboarding and offboarding support, coaching and training as necessary.
• Assist the People and Culture team in recognizing and celebrating team member milestones and special events.
• Be a huge ZURU advocate, help make peoples jobs easier and enhance the office culture to make the office a better place and keep people around for the long-term. 
• During peak times, such as toy fairs, bring on temporary staff to provide ample support.
• Support our North America team during toy fair season, offering a helping hand with everything from planning, travel and accommodation to meeting management, all while keeping calendars organized and everyone feed and energised. 
• Partner with and support other Global Office Managers and Administrative team members where possible to support improved coordination and collaboration across the business, leading to a more efficient and effective work environment.

General Office Management

• Manage the day-to-day operations of the office, including overseeing the procurement and maintenance of supplies and equipment, as well as vendor management. 
• Maintain a safe, clean and organised office environment by ensuring rubbish is disposed of appropriately; the kitchen and bathroom is kept clean/fully stocked, washing dishes, and storage spaces are kept in order.
• Ensure the office is always fully stocked and stock is effectively managed and maintained.  This includes ordering stationery, necessary office equipment, kitchen supplies/snacks etc. 
• Craft and roll out any new office processes to ensure the office runs like a well-oiled machine. 
• Manage all incoming and outgoing mail and couriers (including distribution).
• Monitor and manage the office budget, including processing expense reports, handling invoices for payment, and generating reports as required. 
• Manage the upkeep of the LA campus, including overseeing repairs and renovations, ensuring the office complies with all relevant health and safety regulations. 

Skills & Experience

• A positive, responsive, proactive, approach to the role
• Always looking for ways to improve the office environment and customer/team experience.  
• Proven experience (2-4 years) in a front facing, fast paced role. 
• Knowledge of office management procedures and basic accounting principles.
• Ability to multitask and prioritize effectively.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office 
• Excellent organizational and time-management skills.
• Ability to maintain confidentiality and handle sensitive information.
• Valid US work permit is required
• Please note this is a full-time position based onsite at the Los Angeles office (El Segundo)