At Moody, we believe that people are the most important ingredient of any business. It’s the people who ultimately determine what can be achieved. That’s why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the best real estate solutions possible.
The Courtyard - Houston Medical Center/NRG Park, managed by Moody National Management LP is currently looking for a Bartender to join our team.
All associates are offered competitive pay, flexible scheduling opportunities, paid holidays and 401(k) with Employer Match. Full-time associates also enjoy paid time off and comprehensive benefits (including medical, dental, and vision).
Summary:
The Bartender prepares and serves alcoholic beverages for our Bistro or Banquet departments in accordance with brand standards, Company policies/procedures and applicable laws and regulations. This position may also serve food to guests in accordance with established policies and procedures, as well as applicable health-related regulations and laws.
Essential Functions:
•Prepare and serve drinks to guests and for servers following established guidelines, procedures and policies regarding beverage and safety controls in accordance with company standards and state liquor laws; may take and serve food orders.•Interface with guests in a professional, courteous, and efficient manner; respond to guest requests within guidelines and resolve guest issues as appropriate.•Accurately ring guest checks, collect cash and process credits and room charges in accordance with established policies and procedures.•Maintain established pars: monitor inventory levels of liquor and supplies; complete requisitions on a timely basis.•Prepare and submit reports and information to management as specified by procedures or as requested.•Respond to customer concerns, issues, inquiries, and input in a timely, professional, and courteous manner; resolve customer complaints, escalate issues as necessary for resolution.•Other duties as assigned.
Skills:
•Excellent time management skills and ability to multi-task and prioritize work.•Strong customer service skills with a friendly and approachable demeanor.•Ability to work well independently and in a team environment.
Competencies:
•Action Oriented – Takes initiative. Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.•Aggressive Customer Service – Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.•Dependability – The extent to which the employee can be depended upon to be available for work, do it properly, and complete it on time with minimal supervision.
The degree to which the employee is reliable, trustworthy, and persistent.•Productivity – Manages workload, works efficiently, meets goals and objectives•Work Quality - Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers; is committed to continuous improvement through empowerment and management by data; is willing to re-engineer processes from scratch; is open to suggestions and experimentation; facilitates a learning environment leading to the most efficient and effective work processes.
Experience and Education Requirements:
•High School education or equivalent experience.•1+ years of bartending experience preferred.•All positions must also complete any additional training required by manager or as assigned by the Brand or Moody.
Licenses & Certifications:
•Food Preparation / Food Handling certification (or ability to obtain) to comply with applicable state and local ordinances and brand policies.•Alcohol Beverage Serving certification.
Physical Demands & Work Environment:
•The employee is frequently required to stand, bend, kneel, walk, and reach with hands and arms.•This position requires the ability to occasionally lift products and supplies, up to 50 pounds.•This position works indoors.•Workdays and work hours may vary.
