The Strategic Account Executive serves as the primary relationship manager for assigned health systems, with a focused mandate to drive administrative, operational, and clinical pull-through of enterprise and health-system agreements at the local and regional level. This role partners closely with Regional Account Executives (RAEs) and cross-functional internal teams to ensure successful implementation, workflow integration, provider engagement, and sustained adoption of genomic testing programs—particularly within NICU and PICU environments. The Strategic Account Executive plays a critical role in advancing utilization, identifying growth and expansion opportunities, and strengthening long-term health-system partnerships.
Primary Focus• Pull-through of enterprise and health-system agreements at local and regional level• NICU WGS/WES program growth• Health system and hospital relationship management• Provider engagement, education, and clinical adoption• Test utilization, operational integration, and workflow optimizationKey Responsibilities• Serve as the primary point of contact for assigned NICU and PICU health-system relationships• Drive adoption and growth of NICU WGS/WES and related genomic testing programs• Partner with RAEs to map stakeholders and support enterprise-to-site pull-through• Support onboarding, implementation, workflow integration, and educational initiatives• Manage inbound escalations and coordinate resolution with internal teams• Monitor ordering patterns, utilization trends, and provider feedback• Identify and advance expansion opportunities within major health systems• Support strategic initiatives and pilot programs• Maintain accurate account documentation and action plansQualifications· Bachelor’s degree required; advanced degree preferred· 5+ years of experience in healthcare, diagnostics, or health-system account management· Experience working with hospital systems and NICU/PICU environments including robust understanding of health system operations and governance· Strong understanding of clinical adoption workflows and operational implementation· Proven ability to manage complex relationships and work collaboratively in a fast-paced, cross-functional environment.· Excellent communication, organizational, and analytical skills
