We believe conversations will become the #1 way to shop.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.To win, we focus relentlessly on:
- Quality: conversations that feel authentic and on-brand.
- Experience: effortless shopping from chat to checkout.
- Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.Join us to make Conversational Commerce real.
About The Role
As a Product Marketing Intern, you’ll own real launches, real campaigns, and real cross-functional initiatives. You’ll be mentored by our Shopping Assistant Product Marketing Manager and work hands-on across Product, Partnerships, Education, Content, Demand Generation, Growth, and Sales.We believe the best way to learn is by doing.Over 12 weeks, you’ll execute end-to-end go-to-market strategies, analyze campaign performance, collaborate across teams, and create compelling messaging that directly impacts revenue and adoption.You’ll leave this internship having:
- Led multiple product launches
- Built data-backed positioning and messaging
- Created sales enablement assets used by the field
- Developed a strong foundation in modern product marketing
Who You Are
- Currently pursuing a degree in Marketing, Business, Communications, or a related field
- Curious about SaaS, ecommerce, AI, and product strategy
- Strong written communicator with an eye for clarity and persuasion
- Analytical and comfortable working with data
- Organized and detail-oriented, but also strategic
- Comfortable collaborating across teams and asking thoughtful questions
- Proactive, you take ownership and move projects forward
- Excited to build things that have real business impact
AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.
AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.
Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.If you need accommodations during the application or interview process, please contact us at accommodation@gorgias.com.
