We are seeking a RevOps Systems Manager to own and scale our core revenue technology stack (HubSpot, Salesforce, DealHub, Gong) to enable consistent GTM execution, accurate data capture, and efficient quoting and commercial workflows. This role is critical to driving operational excellence across our go-to-market teams.
Primary Accountabilities
- Platform ownership: Configuration, governance, security/access controls, and system health monitoring
- Automation and process implementation: Design and maintain routing rules, lifecycle/stage management, approval workflows, and data validations
- Enablement: Deliver training, documentation, and office hours to drive platform adoption across GTM teams
- Release and change management: Execute predictable, low-risk system improvements with clear stakeholder communication
Core Responsibilities
- Administer and continuously evolve Salesforce, HubSpot, DealHub, Gong, and critical integrations to support business growth
- Design and manage routing rules, lifecycle stages, validation rules, automated workflows, and approval processes
- Own CPQ process design and implementation, including quote templates, pricing rules, approval workflows, and exception handling, in partnership with key stakeholders
- Manage end-to-end system change lifecycle: intake and prioritization, solution design, user acceptance testing (UAT), deployment, and release communications
- Create and maintain comprehensive documentation, training materials, onboarding guides, and conduct regular office hours for end users
- Partner closely with Insights/Data teams to ensure the data model, custom fields, and instrumentation support reporting and analytics requirements
- Monitor system health, proactively identify and resolve issues, and maintain security and access controls
In this role, we are looking for someone who has:
- 4+ years of experience in Revenue Operations, Sales Operations, Marketing Operations, or Systems Administration roles, preferably in a B2B SaaS environment
- Strong technical expertise with Salesforce and/or HubSpot administration (certifications preferred)
- Hands-on experience with CPQ tools (DealHub, Salesforce CPQ, or similar platforms)
- Demonstrated ability to design and implement complex workflow automations, validation rules, and approval processes
- Experience managing system integrations and understanding of data architecture principles
- Strong project management skills with experience running structured change management processes
- Excellent communication and enablement skills, with proven ability to train and support end users
- SQL knowledge or experience working with data warehouses
- Direct impact on revenue team efficiency and effectiveness
- Ownership of mission-critical systems powering our go-to-market motion
- Opportunity to shape processes and architecture as the business scales
- Collaborative environment working cross-functionally with Sales, Marketing, Customer Success, and Finance
- Continuous learning through exposure to cutting-edge RevOps tools and methodologies
