Logistics Technician at Netsync Network Solutions

Roles and Responsibilities:

Maintain strong working relationships with customers and team.
Collection and delivery of IT assets to customer sites.
Non-invasive maintenance and issue reporting of assigned company vehicle.
Customer and cross-department relationship management.
Understand warranty and insurance guidelines as it pertains to break-fix.
Manage and update support cases in Customer, Netsync and OEM systems.

Additional Duties:

Repair of computers and peripherals including but not limited to desktops, laptops, workstations, & printers.
Assist with on-site projects.
Assist in continual improvement to further streamline and automate existing processes and procedures.
Upkeep of work area.
Assist Network Team with network appliance installations.
Continued technical education.
Attend and contribute to weekly team meetings.
Other responsibilities as assigned by management.

Skills and Experience:

Able to routinely lift at a minimum 40lb.
Strong attention to detail.
Good communication skills.
Good organization skills.
Good customer service skills.
Curiosity and strong desire to constantly learn.

Minimum Qualifications/Technical and Education Requirements:

High School Diploma or Equivalent, Valid Driver’s License, Clean Driving Record.

Life at Netsync Network Solutions

Netsync Network Solutions is a HUB-certified, minority- and woman-owned value-added reseller (VAR) with extensive experience equipping enterprise, commercial and educational institutions with advanced solutions that fuel growth and power innovation. Adopting a consultative mindset, Netsync works collaboratively with organizations to identify opportunities, source technologies, configure synergistic vendor-agnostic infrastructures and reinforce security vulnerabilities. Netsync ranks among the fastest-growing VARs with Cisco Systems and has rapidly become one of the largest resellers servicing the Education and State & Local Government sectors. Netsync's team of highly credentialed engineers provide round-the-clock customer support and rapid response to emerging challenges, garnering widespread acclaim and award recognition throughout the industry.

Awards & Recognition: Cisco SLED Partner of the Year 2017 Cisco Digitization Partner of the Year 2017 Cisco Architectural Excellence Enterprise Networking, South Region 2016 Cisco Public Sector SLED Breakaway Partner of the Year, US 2016 Cisco SLED Transformational Partner of the Year, US 2015, 2016 Cisco SLED Partner of the Year, South Region 2011, 2013, 2015, 2016 Cisco SLED Education Partner of the Year, US 2014 Cisco Break Away Partner of the Year, South Region 2014 Cisco Customer Satisfaction Excellence CRN Tech Elite 250 2015, 2016, 2018 CRN Triple Crown 2015, 2016 CRN Fast Growth 150 - 2015, 2016 CRN Solution Provider 500 2015, 2016, 2018 Inc. 5000 2015, 2016, 2017 Houston Business Journal Fast Tech 25 List 2016

Thrive Here & What We Value

Collaborative team environment

Fastpaced work setting

Security measures & quality assurance

Coaching & mentorship opportunities

Diverse culture with inclusion focus

Comprehensive employee benefits

Logistics Technician

Roles and Responsibilities:

Additional Duties:

Skills and Experience:

Minimum Qualifications/Technical and Education Requirements:

Life at Netsync Network Solutions

Your tracker settings