Are you passionate about delivering exceptional patient experiences? Do you thrive in a fast-paced, community-focused environment? Health Care for the Homeless is seeking a
Dental Service Specialist to support our interdisciplinary dental operations and ensure high-quality care for our clients. This position will work Monday, Wednesday, and Friday are our main clinic in downtown! In this essential on-site role, you'll serve as the welcoming face of our dental clinic, managing front desk operations, patient intake, scheduling, and insurance verifications. Your contributions will directly impact the well-being of our community’s most vulnerable populations.
Key Responsibilities:
- Greet and register patients, ensuring all demographics and insurance details are accurate.
- Manage front desk operations including appointment scheduling, patient communications, and referral tracking.
- Process releases of information and maintain compliance with HIPAA regulations.
- Facilitate smooth patient discharges, including referrals and follow-up scheduling.
- Support interdisciplinary teams and uphold a positive, service-oriented environment.
What We’re Looking For:
- Education: High school diploma or GED required; Associate degree preferred.
- Experience:
- 2+ years in a dental clinic or similar healthcare setting.
- 2+ years of customer service experience.
- Familiarity with Electronic Health Records (EHR) and practice management systems.
- Skills: Strong verbal and written communication, problem-solving, and multitasking abilities. Ability to remain calm and professional in challenging situations.
- Other Requirements: Personal vehicle and valid Maryland driver’s license.
Preferred Qualifications:
- Previous dental office experience.
- De-escalation training.
Learn more
about our dental clinic here:
https://www.hchmd.org/news/something-smile-aboutJoin us in advancing health equity and delivering exceptional care to our community’s most underserved populations. Apply today to be a part of something bigger.Health Care for the Homeless is an equal opportunity employer.Notice to ApplicantsHealth Care for the Homeless participates in E-Verify. All newly hired employees are required to complete the I-9 Employment Eligibility Verification form and provide documentation proving their identity and legal authorization to work in the United States.We use the E-Verify system to confirm employment eligibility in accordance with federal law.
17.00 To 19.07 (USD) Annually
