Position:
Partner Operations Specialist, Business Development
Location:
Remote
Job Id:
173
# of Openings:
1
Job Title: Partner Operations Specialist, Business DevelopmentDepartment: Business DevelopmentReports to: SVP of Business DevelopmentLocation: Dallas, TX, USA (Hybrid) or Remote, USAAbout LibsynLibsyn (Liberated Syndication) is an industry-leading, independent podcast hosting and advertising platform that empowers podcasters to share their voices with the world. Founded in 2004, we’re dedicated to simplifying the podcasting process - from publishing to distribution and monetization to measurement - enabling creators to connect with audiences on all major platforms while monetizing their efforts. Through our advertising services and technology, we’re reshaping how advertisers reach their target customers by connecting brands with their desired audience.At Libsyn, we’re on the lookout for innovative problem-solvers, collaborative thinkers, and self-starters who thrive in a fast-paced, customer-centric environment.
Our team members, and our leaders, enjoy the freedom to think and act like entrepreneurs, always with our creators and advertisers top of mind. Together, we’re not just a workplace - we’re creating a supportive community that values diverse perspectives and fosters growth, empowering each other to deliver exceptional value to the podcasting world.
Job Summary
The Hosting Operations Associate is the backbone of the Business Development team. This role serves as the primary bridge between our high-value podcast partners, the Support team, and our Sales department. You will ensure a "white-glove" onboarding experience, monitor existing accounts for revenue growth opportunities, and provide the expertise necessary to keep our largest creators thriving.How You Will Make an Impact
- White-Glove Onboarding: Act as the primary point of contact for onboarding high-value shows, ensuring a seamless migration of RSS feeds and immediate enrollment in programmatic advertising.
- Account Optimization: Analyze performance data for current accounts to identify "rising star" podcasts that are ready for premium monetization or expanded advertising tiers.
- Inventory Strategy: Partner with the Sales team to manage programmatic inventory, ensuring we are maximizing fill rates and revenue for our creators.
- Technical Liaison: Collaborate with the Support team to identify and resolve technical feed irregularities, ingestion issues, or distribution hurdles for key partners.
- Podcast SME: Serve as an internal subject matter expert on podcasting trends, RSS standards, and industry best practices to assist the Business Development team during client consultations.
- Revenue Protection: Monitor show growth and health metrics to provide feedback on where show optimization (metadata, SEO, packaging) can be improved to prevent churn and increase earnings.
What We’re Looking For
- Podcast Knowledge: 2+ years of experience in podcasting or hosting, with a deep understanding of the podcasting and podcasting monetization ecosystem.
- Technical Problem Solver: Experience with ingesting, redirecting, and troubleshooting audio/video content. You should be able to spot a "broken" feed at a glance.
- Client-Facing Professional: Strong background in customer relationship management or account management, with the ability to explain technical concepts to creators.
- Detail Oriented: Ability to monitor and report on complex datasets regarding inventory and show growth.
- Collaborative Mindset: A proactive communicator who can work effectively across Clients, Support, Sales, and Leadership
- Education: Bachelor’s degree in a related field preferred.
What We Offer
- Competitive compensation (base salary plus bonus)
- Comprehensive health benefits, with employer-paid dental and vision coverage.
- 401(k) plan to help you build towards your future.
- Flexible working arrangements, including remote options
- Generous paid time off and support for maintaining work-life balance.
Equal Employment Opportunity PolicyThe Company is an equal opportunity employer. Applicants for employment are, and will be, recruited, selected and hired, and employment decisions are and will be made, without discrimination on the bases of race, color, religion, sex, age, national origin or disability. This policy applies to new employees, promotions and all personnel actions within the organization.The Company prides itself on the contribution it makes to the community. It is the intent of the Company to comply with all federal, state and local laws relating to equal employment opportunity.
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