Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions.
Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.Follow us on Glassdoor and Linkedin!Alkami is looking to add an HR Operations Specialist based in our Plano, TX location and working in a hybrid on-site/remote workplace, you will join a highly collaborative team that executes our People Strategy, delivers HR services to our organization and supports the planning of our function.
This is a developmental role for someone looking to grow their career within HR. This role also has a strong partnership with the HR Business Partners, and together they support various client groups within the company.
Key Responsibilities & Duties:
- Work directly with the HR Business Partner team in support of the business to drive strategy, foster leadership success and support all employees for a positive employee experience.
- Serve as the main point of contact for all administrative tasks across HR initiatives.
- Find ways to improve HR processes by adopting intelligent automation to avoid stagnation and lost momentum.
- Document employee lifecycle processes to drive efficiencies within the organization and to improve HRIS configurations.
- Provide ad hoc project and reporting support.
- Lead and/or support other special projects as needed (employee lifecycle programs such as onboarding, performance management, culture, contractors, M&A, etc.)
- Assist HR Business Partner team with key annual planning work such as talent planning and performance calibrations.
- Support talent management, culture and retention initiatives.
- Maintain and ensure full compliance of digital employment files, as well as overall record keeping.
- Assist with maintenance of employee handbooks and policies.
- Coordinate offboarding tasks from systems access to separation paperwork.
- Assist with company training coordination such as scheduling and communication.
- Provide ad hoc project support for the HR Business Partners.
- Act as a back-up for the front desk staff and HR/Recruiting coordinators and supporting facilities team with administrative tasks.
- Ability to maintain confidentiality.
Qualifications:
- 2+ years of experience in Human Resources
- Bachelor’s degree in Human Resources or related field or equivalent experience
- You have a high technical aptitude for HR systems and ability to automate processes and other routine tasks using basic system coding and scripts.
- You have a strong understanding and ability to leverage Google and Excel spreadsheets, multiple data sources, charts, formulas (such as VLOOKUPS), pivot tables, reporting structure and macros.
- You have strong written skills and are confident in your ability to communicate clearly with different customers and audiences
- You have big aspirations about growing your career and are open to learning, adapting and trying new things out to get there
- You have a strong understanding with HR policies, practices, and processes
- You value collaborative problem-solving and contributing to a positive employee culture/environment where everyone can be their best
- You understand the importance of data integrity and confidentiality when it comes to employee data and information
Desired Skills:
- Intermediate experience with G Suite & Excel
- Google Apps Script Editor or related automation tool(s)
- Experience working with Atlassian Products such as Jira & Confluence
- Zoom Webinars and Slack a plus!
The salary range for this position is: TBD
Cool Things to Know
Not Just Any Company
: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.
Work Authorization
: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.
Recruiters
: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.
Pay Transparency:
As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.
The Important Stuff
Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind:
Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.
#LI-REMOTE
J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.
