Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact that's felt across the nation.
Our true strength lies in our people. They're the problem-solvers and innovators consistently delivering extraordinary outcomes. With Sparksoft, you're not stepping into a routine job; you're joining a team committed to innovation and excellence. Our innovation extends beyond just delivering projects. Through our specialized Innovation Centers, we continuously refine our methods, ensuring we remain industry leaders.We are Sparksoft!
ROLE & RESPONSIBILITIES:
Sparksoft is a fast-growing woman-owned small business that provides innovative technical solutions to the federal government. We are seeking a detail-oriented and proactive Senior Business Analyst to take ownership of all aspects related to business requirements. The ideal candidate will be responsible for gathering, documenting, analyzing, and managing business requirements through the entire project lifecycle. This individual will play a critical role in translating business needs into clear, actionable requirements that align with organizational goals and product vision.
The ability to ask insightful questions to uncover deeper business needs and ensure thorough understanding will be key in this role.
- Requirements Gathering and Documentation: Own the process of identifying and documenting detailed business needs and translating business goals into functional requirements while ensuring they align to the product vision and business objectives. Create technical stories and enablers, demonstrating comfort with technical details.
- Requirements Analysis: Analyze and organize requirements into stories under epics, generate acceptance criteria, lead refinement sessions, and work with Product Leads and Owners on prioritization.
- Stakeholder Collaboration: Serve as the primary point of contact for developers, testers, and business stakeholders ensuring all requirements are thoroughly understood, clarified, and validated throughout the project lifecycle.
- Facilitate Communication: Act as a liaison between business stakeholders and development teams, ensuring alignment across teams and accurate product execution. Work with cross-functional teams on timelines and raise risks appropriately. Facilitate discussions to navigate ambiguity, helping stakeholders make decisions and arrive at detailed, actionable requirements even when faced with uncertainty or reluctance to make decisions.
- Manage Project Documentation: Manage Confluence landing pages, ensuring they are up to date, organized, and serve as a central hub for project documentation, including a log of business requirements, meeting notes, change logs, and other essential project artifacts.
- Manage System Documentation: Develop and write clear, comprehensive system and user guides following product releases that effectively explain functionality, features, and processes to both technical and non-technical audiences to ensure easy adoption and support for end users.
- Requirements Traceability: Track customer requirements from inception through delivery raising risks when relevant, ensuring stories/epics are tracked to closure.
- Support Testing: Assist with user acceptance testing (UAT), review test scenarios, and ensure all impact points are considered.
- Continuous Improvement: Lead the scrum team in agile practices, helping achieve higher levels of scrum maturity.
REQUIRED EXPERIENCE:
- Experience: 8+ years' experience as a Business Analyst with a strong focus on requirements gathering and documentation.
- Skills: Outstanding communication and collaboration skills. Exceptionally motivated and proactive. Attention to detail and ability to ensure accuracy in all aspects of requirements documentation.
- Insightful Questioning: Strong ability to ask insightful and probing questions to uncover deeper business needs prior to development and testing to ensure accurate and complete requirements.
- Methodologies: Proficient in agile practices (SAFe a bonus) and traditional project management practices.
- Tools: Possess expertise in using JIRA and Confluence for managing requirements. Adept at refinement, story splitting, estimation, velocity, retrospectives, and other scrum techniques.
- Stakeholder Management: Experience working with diverse stakeholders, including business leaders, product teams, and development teams.
- Candidates must be able to obtain and maintain a Public Trust clearance
- Candidates must have lived in the United States 3 out of the past 5 years
PREFERRED EXPERIENCE:
- Experience with the federal healthcare space, particularly CMS Marketplace eligibility and appeal processing.
- Experience with case management workflows (Pega is a bonus).
EDUCATION & CERTIFICATIONS:
- Bachelor's degree (or higher)
- Certs: CSM or other Agile certification
WHAT WE OFFER:
At Sparksoft, we know that people do their best work when they feel supported, inspired, and connected. That’s why we’ve built a workplace that balances comprehensive benefits with a culture of collaboration and innovation. From flexible time off to professional growth opportunities, we’re committed to helping you thrive both inside and outside of work. When you join Sparksoft, you’ll enjoy:
- Competitive compensation and a 401(k) with employer contributions to help you plan for the future
- Flexible paid time off and hybrid ways of working that support true work-life balance
- Comprehensive health coverage—including medical, dental, vision, life, and disability insurance
- A curated in-office experience designed to foster community, team connections, and innovation
- Opportunities to give back through Sparksoft Cares, including annual company-wide fundraising events
- Training and development programs that build new skills and prepare you for leadership roles
- A collaborative, transparent, and fun culture—recognized as a Great Place to Work®
Accessibility and Accommodations:
Sparksoft Corporation is committed to providing equal employment opportunities to all individuals. If you require accommodations during the application or interview process, please contact us at Sparksoft.Accommodations@sparksoftcorp.com or call 410-424-7700. Requests are reviewed and fulfilled on a case-by-case basis.
Security Notice:
Your privacy and data security are important to us. Sparksoft Corporation will never request sensitive personal information via email. If you receive any suspicious communication claiming to be from Sparksoft, please report it immediately to our security team at abuse@sparksoftcorp.com.
Artificial Intelligence (AI) Policy:
While Sparksoft recognizes the value of artificial intelligence in the workplace, our hiring process is designed to assess each candidate’s individual skills, judgment, and problem-solving abilities. To maintain the integrity of this process, the use of AI tools at any stage of the application or interview is strictly prohibited. Violations of this policy may result in disqualification from consideration.
