Position Summary
The Sales Operations Analyst plays a critical role in supporting Wyyerd Fiber’s sales operations organization through accurate commission administration, data-driven insights, and continuous process improvement. This role partners closely with Sales Leadership, Finance, and Operations to ensure sales performance is tracked, analyzed, and optimized while providing clear, actionable reporting to senior leadership.
Key Responsibilities
Commission Plan Administration & Development
- Administer, calculate, and validate sales commission plans to ensure accuracy and timeliness
- Support the development, documentation, and ongoing refinement of commission plans aligned with company goals
- Partner with Sales and Finance to resolve commission inquiries and discrepancies
Sales Tracking & Analytics
- Track sales performance across teams, products, and channels
- Develop and maintain dashboards, reports, and scorecards that provide insights into sales performance and trends
- Deliver accurate and timely sales analytics to support strategic decision-making
Reporting & Executive Communication
- Prepare and present sales reports and insights to senior-level executives
- Translate complex data into clear, concise, and actionable recommendations
- Support forecasting, goal tracking, and performance reviews
Sales Processes & Process Improvement
- Develop, document, and maintain sales processes and policies to drive consistency and efficiency
- Identify gaps, inefficiencies, and opportunities for improvement within sales operations
- Lead and support process improvement initiatives across the sales organization
Required Qualifications
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office Suite, with advanced skills in Microsoft Excel
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Excellent written and verbal communication skills
- Comfortable presenting insights and recommendations to senior-level executives
Preferred Qualifications
- Bachelor’s degree in Business, Finance, Analytics, or a related field
- Experience in sales operations, commissions, or analytics (telecom or technology industry experience a plus)
Why Wyyerd Fiber
At Wyyerd Fiber, we’re building fast, reliable fiber networks—and a team that thrives on collaboration, innovation, and impact. This role offers the opportunity to shape sales operations, influence strategic decisions, and support the growth of a high-performing sales organization.
