Position Overview
As an Assistant Store Manager at the Greyson Clothiers Grand Rapids Den, you are a key driver of sales performance, people development, and operational excellence in a high-volume environment. In this role, you will oversee the day-to-day business and lead store execution, ensuring the team delivers a best-in-class client experience and brand standards at all times. You’ll partner closely with Senior Retail Leadership to deliver results, coach performance, and build a strong store culture rooted in community, accountability, and elevated service.
This role requires confident, autonomous leadership and the ability to deliver results with pace, precision, and consistency.
Start date - April 2026
- Sales Leadership: Lead the sales team to maximize sales and deliver exceptional customer and employee experiences, fostering authentic client relationships.
- Training and Development: Train and develop the sales team, emphasizing personal styling and product knowledge to enhance customer interactions.
- Community Engagement: Drive Greyson Cares initiatives, supporting local organizations that align with our mission of environmental stewardship, diversity, and unity.
- Operational Excellence: Balance sales and service by effectively managing payroll and ensuring the right team members are in place at the right time.
- Clientele Development: Implement CRM initiatives to cultivate a robust clientele network for the store.
- Cross-Functional Support: Collaborate with Store Management to identify and address business needs that support growth.
- Performance Management: Assist the Store Manager in monitoring team performance and addressing any concerns in a timely and professional manner.
- Talent Acquisition: Support recruitment efforts to ensure the store is staffed with top talent.
- Merchandising Standards: Maintain an attractive and well-merchandised store, adhering to visual presentation standards and executing merchandising directives.
- Store Maintenance: Uphold cleanliness standards throughout the store, ensuring merchandise and equipment are well-maintained.
- Sales Floor Engagement: Actively demonstrate sales leadership on the selling floor, motivating the team and creating a positive work environment.
- Inventory Control: Ensure effective asset and inventory management, including conducting physical inventories, reconciling variances, and implementing measures to minimize shrinkage.
- KPI Monitoring: Monitor and take proactive actions on retail KPIs to positively impact sales and profitability.
- Strategic Collaboration: Work collaboratively with cross-functional partners to achieve shared business outcomes.
Qualifications
- 2+ years prior experience leading a team in an elevated retail or fashion environment is essential; experience in the golf or athleisure industries is a plus.
- Strong communication and interpersonal skills, with the ability to motivate and inspire a team.
- A passion for delivering exceptional customer service and fostering a collaborative work atmosphere.
- A keen sense of style that aligns with the Greyson brand aesthetic and the ability to set trends and influence culture.
- Demonstrated ability to operate at both the strategic level and on the sales floor, effectively engaging with clients while driving business objectives.
- Familiarity with the Market and an established network or ability to build strong relationships with local clients, businesses, and community partners.
- Ability to work a flexible schedule—including nights, weekends, and holidays—as needed to support the business and operating hours.
Benefits
Greyson is proud to offer employees a comprehensive benefits package that includes:
- Unlimited Paid Time Off Policy (Full-Time)
- Paid Sick Leave
- 13 annual paid company holidays
- Competitive employee discount
- Paid Family Leave Program (maternity and bonding)
- Company paid long-term and short-term disability insurance
- Comprehensive Medical Coverage (medical, dental, vision) with company HSA contribution
- Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401k (match targeted for 2025), 401k Roth
Company Background
Greyson is a pioneer in innovative products and design, forging emotional connections with our customers through authenticity and a dedication to service. Our brand values high design and technical performance, meeting the needs of both established and emerging golf consumers. We prioritize community engagement through initiatives like the Morgan Hoffman Foundation and our broader outreach efforts. As we expand beyond golf apparel into diverse lifestyle categories, Greyson is evolving into an omnichannel brand that combines wholesale, e-commerce, and retail stores.
We are excited about the future and the growth of our brand.
60000.00 To 65000.00 (USD) Annually