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Receptionist

LocationCharlotte, North Carolina, United States
TypeOnsite

Receptionist


Primary Job Responsibilities/Tasks may include, but not limited to:


The Receptionist serves as the first point of contact for visitors, patients, clients, and callers, providing a professional and welcoming experience. This role is responsible for front office operations, phone management, administrative support, and assisting with day-to-day office functions to ensure smooth and efficient operations.

Responsibilities:


  • Greet visitors and staff in a courteous and professional manner
  • Answer, screen, and route incoming phone calls promptly and accurately
  • Manage front desk coverage and maintain a welcoming reception area
  • Schedule appointments and meetings as requested
  • Maintain tidy and ready conference rooms and break rooms for use each day
  • Provide general administrative and clerical support, including typing, filing, scanning, and copying
  • Maintain office supplies and order supplies when inventory is low
  • Collect and distribute mail
  • Assist with correspondence and document preparation
  • Coordinate with internal departments to ensure visitor and client needs are addressed
  • Maintain confidentiality and adhere to company policies and procedures
  • Order catering for meetings and other events
  • Submit and reconcile expense reports for executive team
  • Coordinate with building management on facility needs, maintenance issues, and office operations
  • Perform other duties as assigned to support office operations

Requirements:


Education, Experience and Certifications:


  • High school diploma or equivalent; associate degree preferred
  • Previous receptionist, front desk, or administrative experience required
  • Proficient in MS Office, with strong skills in Outlook, Word, and Teams
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem-solving skills
  • Strong verbal and written communication skills
  • Professional appearance and customer service-oriented mindset
  • Strong organizational and planning skills
  • Proven ability to handle sensitive information with discretion

Physical Requirements:


  • Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
  • Must be able to lift and support weight of 35 pounds
  • Ability to concentrate on details.
  • Use of computer for long periods of time.


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