Sr. Manager, Pharmacy Compliance & Training
Full TimeColumbus, OhioAndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner with health systems, community health centers and independent specialists to remove barriers to care to ensure all people have access to the care they deserve.We are seeking a Sr. Manager, Pharmacy Compliance & Training to help ensure excellence across AndHealth’s specialty and retail pharmacies.
This role leads the training and onboarding of new pharmacy team members, supporting their transition from orientation to fully effective site-based roles. The position also plays a key role in maintaining compliance with all pharmacy laws and AndHealth policies, safeguarding high-quality and consistent pharmacy operations.This position will report to the Director, Pharmacy Implementation, Quality, & Compliance. In the absence of a Director, Pharmacy Implementation, Quality, & Compliance, this position will report to the next level manager unless otherwise defined or assigned.
What you’ll do in the role:
- Compliance Program Management: Manage and continuously refine the comprehensive pharmacy compliance program, including policy creation, training, auditing, monitoring, investigations, and standardized reporting functions.
- Audit Readiness & Response: Lead preparedness for and provide critical support during Third Party, DEA, Board of Pharmacy, URAC, ACHC, and other external audits.
- Standards Monitoring: Conduct internal site audits and compliance risk assessments (covering fills, inventory, records, and licensing) to ensure all launched sites meet regulatory and operational standards.
- Controlled Substance Integrity: Monitor and ensure best practices for controlled substances, including proper documentation, CSOS management, and Power of Attorney additions/revocations.
- Regulatory Adaptation: Proactively monitor and assess regulatory and policy changes, collaborating with leadership and Legal to swiftly update SOPs and systems across all operating sites.
- Lead Training & Onboarding: Design, manage, and deliver comprehensive new hire training and onboarding programs for all pharmacy personnel (Pharmacists and Patient Engagement Specialists) to ensure immediate success at launch and ongoing operational consistency.
- System Integration: Oversee the setup and configuration of core pharmacy systems, including expertise in the operational use of PioneerRx software, to ensure alignment with our compliance and efficiency standards.
- Quality Management Participation: Actively participate in the pharmacies’ Quality Management Committee and Quality Management Program, using launch and audit data to drive continuous operational improvement.
Education & Licensure Requirements:
- PharmD, BS in Pharmacy, or equivalent FPGEC (NABP).
- Unrestricted pharmacist license in good standing in the state of Ohio or Indiana.
- Must be willing to obtain and maintain licenses in multiple states.
Other Skills or Qualifications:
- 3+ years of management experience in a pharmacy setting.
- Federal drug pricing program experience is strongly preferred.
- Operational use of PioneerRx software is strongly preferred.
- Specialty pharmacy experience preferred.
- Excellent written and oral communication skills.
- Strong attention to detail and ability to handle multiple tasks simultaneously.
- Comfortable with technology and the ability to adapt to new systems.
- Must be willing to travel and have reliable transportation.
- The position will require travel across our partner sites and to our office in Columbus, Ohio. The estimated amount of travel time is up to 75%.
Here’s what we’d like to offer you:
- Equal investment and support for our people and patients.
- A fun and ambitious growing environment with a culture that takes on important things, takes risks, and learns quickly.
- The ability to demonstrate creativity, innovation, and conscientiousness, and find joy in working together.
- A team of highly skilled, incredibly kind, and welcoming employees, every one of whom has something unique to offer.
- We know that the overall success of our business is a collaborative effort, and we strive to provide ongoing opportunities for our employees to learn and grow, both personally and professionally.
- Full-time employees are eligible to participate in our benefits package which includes Medical, Dental, Vision Insurance, 401k match, Paid time off, Short- and Long-Term Disability, 401k match and more.
Additional Requirements:
- (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months.
- (MMR) Measles, Mumps and Rubella or Blood Titers proving immunity.
- Varicella - (2) documented doses or Blood Titers proving.
- Hep B3 Series.
- (Flu) Influenza required.
- COVID Vaccine required.
- Additional health requirements may also be required.
We are an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.
